01
Many rails, one booking
Card, open banking, MOTO and links each settle differently. Joining them back to the booking is finance's problem.
Solution
Take payments without losing the booking trail.
Card, open banking, payment links, embedded checkout and payment plans, all connected to the booking, traveller and protected funds behind every transaction.
Railscard, open banking, links, embedded
Bookingattached to every payment
Evidenceready for APC, trust and audit
The challenge.
Travel businesses take customer payments across many rails, channels, customers, agents and suppliers — and finance is usually left to join the picture back together later, against a clock and a regulator.
02
Compliance rides on the payment
ATOL APC, trust account movements and audit trails all depend on the underlying payment evidence staying intact.
03
Disputes ask the same question
Chargebacks, refund queries and trustee reviews all need the booking-level trail to defend or explain.
How felloh handles a payment, end to end.
From the moment the customer pays through to the moment a trustee reads the APC line, felloh keeps the same booking-level trail running.
01
Collection
Card, open-banking A2A, payment links, embedded checkout, payment plans, MOTO and virtual terminal — all running through one platform. The booking reference, traveller and travel date are captured at the moment of payment, and each rail picks up the right authentication and consent flow for the transaction.
Rails Card · A2A · MOTO
Authentication 3DS · bank app
Capture Booking-attached
02
Authorisation
Cardholder authentication routes through 3DS by default. Fraud signals — velocity, BIN, AVS, behavioural — feed the decision and stay attached to the booking, so the evidence is already in place if a chargeback ever lands.
3DS Default
Liability Shifted where eligible
Evidence Per booking
03
Settlement
Settlement files, open-banking arrivals, fees and chargeback adjustments all match back to the bookings they relate to in one ledger. Multi-acquirer setups reconcile to the same picture, so finance reads one source of truth.
Match Per booking
Files Per acquirer
Exceptions Surfaced early
04
Reporting
ATOL APC lines, trust-account movements, refund history and supplier-payout evidence all derive from the same connected ledger — so renewal and audit season are about packaging the picture, not rebuilding it.
APC Drill-down ready
Trustee Connected
Audit Trail preserved
What's inside
Mix and match what you need.
Each capability sits on the same booking-level ledger, so you can start with one and add the rest as you need them.
01
Payment Links
Send a secure payment request that arrives with the booking, traveller and reference attached. Use for deposits, balances and ad-hoc collection.
See payment links02
Embedded Checkout
Drop the felloh payment journey directly into your booking flow. The customer stays in your brand; the booking-level evidence comes back to you.
See embedded checkout03
Payment Plans
Schedule deposits, balances and instalments against the travel timeline. Cards, open banking or BACS, all reconciled to the booking.
See payment plans04
Automatic Surcharging
Detect eligible card brands and recover the cost — with the surcharge decision and evidence attached to the booking.
See automatic surcharging05
Financial Protection Data
ATOL APC, trust-account and trustee reporting evidence built from the same booking ledger as the underlying payments.
See protected funds06
Fraud Shield
Travel-aware fraud rules across 3DS, card, customer, device, location and velocity — each decision attached to the booking.
See Fraud Shield07
Customer Payment Portal
A branded, self-service portal where customers pay balances, approve scheduled payments and see history.
See the customer payment portal08
Refund Authorisation
Role-gated authorisation that sits between a refund request and the actual refund — with audit trail attached to the booking.
See refund authorisation09
Payment Optimisation
Routing, chargeback defence and decline recovery, all tied back to the booking record.
See payment optimisationHow felloh helps.
Booking-level payment processing removes work from the finance team's week and adds evidence to the dispute, audit and renewal conversations.
01
Faster reconciliation
Acquirer, open-banking and bank movements matched to bookings as they arrive — no weekly rebuild.
02
Defensible reporting
APC, trustee and audit evidence drawn from the same booking ledger.
03
Stronger dispute defence
Authentication and booking evidence already attached when a chargeback or query arrives.
By business model
Built around the way your travel businesses works.
The booking-level payment picture changes shape with the kind of travel business you run. Start with the cut closest to yours.
01
Tour operators
Departures, deposits, balances and supplier obligations connected per trip.
For tour operators02
Travel agencies
Multi-channel collection and booking-level follow-up across customers and suppliers.
For travel agencies03
TMCs
High-volume corporate travel with reconciliation and refund discipline.
For TMCs04
Homeworker networks
B2B payments for agencies operating under head-office licences and consortia.
For homeworker networks05
DMCs and wholesalers
Inbound payments, agent settlements and supplier obligations evidenced per booking.
For DMCs06
OTAs
High-volume online flows with booking-level reporting.
For OTAsBuilt for ATOL, ABTA and trust-protected businesses.
Most UK travel businesses operate under a regulatory protection scheme. felloh carries that protection evidence with every transaction, so APC, trust-account and trustee reporting share the same booking-level trail.
01
ATOL holders
APC, trust-account and franchise-member reporting connected to the booking-level money trail.
For ATOL holders02
Trust account holders
CAA-approved trust reconciliation matched to booking and travel events.
For trust account holders03
ATOL franchise members
Member-level booking evidence ready for head-office reporting cycles.
For franchise membersSee how this works around your bookings.
Bring one payment, reporting or cash-position problem. We will show how felloh connects the booking-level money trail behind it.