Automatic Surcharging

Recover eligible card fees with evidence attached.

Identify eligible corporate and international cards, show the fee clearly, and keep the calculation, customer display and settlement evidence tied to the booking.

BINeligible card detection
£fee recovery evidence
1booking-level trail
Cost savings calculator

Estimate the card fees you could recover.

Enter your total payment volume and the share taken from cards outside the UK & EU. We calculate the potential saving using 2.25% × eligible volume.

Indicative only. Actual surcharging depends on card type, payment method, local rules and how the fee is displayed to the customer.

£

Your total annual card/payment volume.

%

The share of payment volume from cards outside the UK and EU.

Estimated annual saving £5,625

£1,000,000 × 25% × 2.25%

Eligible volume £250,000
Applied fee rate 2.25%
Recovering £5,625 a year?

Book a 30-minute walkthrough of how surcharging is set up in felloh — and what it does to decline rates, chargeback exposure and supplier obligations.

Book a walkthrough

Every fee attached to the booking

Booking root
Customer payment to reporting line
BK-24018 · Departure 14 Sep · ATOL protected
£8,420Booking value
BKBooking

Booking

Travel date, lead passenger and package details

Connected
PYPayment

Payment

Customer payment matched to booking and channel

Connected
STSettlement

Settlement

Acquirer settlement and fees visible

Connected
PFProtected funds

Protected funds

Protected amount held until travel date

Connected
ATATOL

ATOL

Report line traceable back to booking movements

Connected
Explainability

Every fee attached to the booking

Eligible card detection, permitted surcharge calculation, customer display, settlement and fee evidence all stay with the booking record.

CASHWhat has been received, settled and made available.
PROTECTEDWhat is held or restricted until travel.
REPORTINGWhat supports ATOL, APC, trust or audit reporting.

The job is margin protection without support headaches.

Automatic surcharging should not be a black box. Keep the card type, calculation, customer display and settlement evidence tied to the booking.

01

Detect eligible cards

Identify corporate and international cards where surcharging may apply.

02

Show the fee clearly

Present surcharges before confirmation so customers understand the total price.

03

Keep the audit trail

Attach evidence to the booking for finance, support and reporting questions.

Where surcharge evidence matters.

Fee recovery only works if the team can explain the decision later and reconcile it against the booking.

01

Customer questions

Show why a fee appeared and give the customer a chance to choose another method.

02

Finance reconciliation

Compare card cost, surcharge amount, settlement and booking value in one trail.

03

Compliance review

Keep the card category and calculation available when an internal or external reviewer asks.

04

Multi-channel sales

Apply the same surcharge logic whether the customer pays through a link, checkout or assisted workflow.

Recover fees with confidence.

Help the team recover eligible card costs without losing the booking-level evidence trail.