The financial operating system for tour operators
Every customer payment reconciled to its booking, auditable back to the bank and the acquirer — so the ATOL return is a report, not a rebuild.
Felloh gives travel agencies and homeworker businesses branded payment forms, automatic surcharging where permitted, and an easy connection to their booking system — while keeping every payment tied to its booking.
Run a travel agency or homeworker business? See felloh for travel agents
PCI DSS compliant
ATOL reporting built in
Improve the payment experience,
not just collect the money.
Better payment forms
Branded checkout and secure payment links let customers pay deposits, balances, amendments and extras without reading card details over the phone.
Automatic surcharging
Identify eligible corporate and international cards, show the permitted fee clearly before confirmation, and keep the calculation and evidence tied to the booking.
Connected to your booking system
Connect payment collection to your booking system, so payment status and receipts stay attached to the booking and your team does less rekeying.
Flexible collection
Collect deposits, balances and extras in the right channel.
Cleaner reconciliation
Match payments and settlement to bookings with less manual work.
Better visibility
See which bookings need payment, refund or operational action.
For tour operators, the ATOL return
still starts as a rebuild.
Bookings, customer payments, settlements and protected funds sit in different systems. When the bank, the acquirer and the booking record disagree, finance rebuilds the trail in spreadsheets — often around one person who knows how the model works.
So the ATOL return becomes a rebuild, trustee questions wait on exports, and routine decisions about available cash wait until somebody has pieced the picture together again.
From payment received
to ATOL-ready proof.
Capture
Take the payment in whatever form it arrives — card, transfer or instalment.
→Match
Tie every payment to its booking automatically, at booking level.
→Sync
Update the systems you already run — back-office and accounting stay current.
→Report
Make every movement reportable, with evidence for trustees and auditors.
→Act
Give finance the context to move money with confidence.
Everything stays connected in one financial picture — see where money is, what it relates to and what needs to happen next.
One booking-level ledger for payments,
protection and reporting.
Payment Collection
Capture customer payments in whatever form they take — cards, bank transfer, instalments — each one tied to its booking from the moment it arrives.
Explore payment collectionFinancial Operations
Reconciliation, protected funds, settlements and supplier obligations — matched automatically and kept in one booking-level ledger.
Explore financial operationsPayment Optimisation
Tune cost and friction across the money trail — routing, timing and payout rules that can improve margin.
Explore payment optimisationWhat connected financial
operations deliver.
Financial Visibility
A real-time picture of your position across every booking and transaction.
- Cash position
- Liabilities
- Committed funds
- Money in motion
Compliance & Reporting
Accurate reports, ready for regulators, trustees and auditors.
- ATOL reporting
- Trustee reporting
- Insurer reporting
- Audit readiness
Cashflow Management
Understand and manage cashflow so you can plan ahead with clarity.
- Refund approvals
- Supplier pay-outs
- Exception review
- Auto workflows
Running a travel agency
instead?
For travel agencies and homeworker businesses, Felloh improves the payment step itself: better payment forms for customers, automatic surcharging where permitted, and an easy connection to the booking system you already use.
Give customers a better way to pay
Branded payment forms and secure payment links for deposits, balances, amendments and extras — each one tied to the booking from the start.
See felloh for travel agentsRecover eligible card costs
Felloh identifies eligible corporate and international cards, shows the permitted fee before the customer confirms, and keeps the calculation against the booking.
Explore automatic surchargingConnect payments to your booking system
Connect Felloh to systems including Travelgenix, Moonstride, TravelTek and Spark Travel, so payment status and receipts stay with the booking without rekeying.
Explore integrations
Questions travel finance
teams ask us.
What is a financial operating system for tour operators?
felloh is the financial operating system for tour operators: one booking-level ledger that connects payment collection, protected funds, settlements, supplier commitments and reporting evidence, so finance teams can see where money is, what it relates to and what needs to happen next.
Does felloh replace our booking system or accounting software?
No. felloh connects with the systems tour operators already run — booking platforms such as Travelgenix, Moonstride, TravelTek and Spark Travel, payment providers including Trust Payments and Planet, and accounting software such as Xero and Sage — and keeps the booking-level money trail connected between them.
How does felloh handle ATOL reporting?
Every payment, settlement and protected-funds allocation stays attached to its booking, so ATOL reporting lines are ready as money moves. Finance teams can drill from any report figure back to the booking-level movements behind it, keeping evidence ready for trustees, insurers and auditors.
How are protected customer funds tracked?
A protected portion of each customer payment is allocated to trust or escrow arrangements until the date of travel. felloh shows that protected amount at booking level alongside available cash, so ATOL and trust obligations sit on the same record as the underlying payment.
Who uses felloh?
Felloh is led by tour operators, who use it to run payment collection, reconciliation, compliance reporting and cashflow management. Travel agencies and homeworker businesses use the same booking-level ledger for multi-channel collection, settlement reconciliation and booking follow-up.
Bring us one booking.
Bring us one booking, payment workflow or reporting problem. We will show you how felloh connects the money trail around it.
Book a walkthrough