Travel finance ideas, grounded in the booking.
The latest felloh thinking on connected payments, reconciliation, protected-funds evidence and the operating systems travel businesses need as they scale.
Giving AI agents access to travel payments: introducing the felloh MCP server
Use ChatGPT or Claude to orchestrate travel payments through felloh's MCP server — a conversational layer on top of existing APIs and SDKs.
All posts
Practical views from the felloh team on payments, operations and connected travel finance.
40 posts
Giving AI agents access to travel payments: introducing the felloh MCP server
Use ChatGPT or Claude to orchestrate travel payments through felloh's MCP server — a conversational layer on top of existing APIs and SDKs.
Adam Clark
Meet felloh at TravelTech Show 2026
Going to TravelTech Show 2026? Why finance, ops and tech teams should meet felloh — and how to plan partner meetings that are actually useful.
felloh
From Chaos to Control: Designing Systems Travel Businesses Can Scale With
Caroline Rennie and Spark Travel on why scaling travel businesses need operational visibility, integration and AI — not more disconnected tools.
Caroline Rennie
Building for a connected travel stack: introducing felloh SDKs
felloh's new C#, Node.js, PHP and Python SDKs make it easier for developers to wire payments into the wider travel stack.
Adam Clark
Making ATOL renewals less painful: practical insights from TTC and felloh
Why ATOL renewals are getting harder — and how better payment visibility and connected data help travel businesses prepare with confidence.
Will Bicknell
Data connectivity isn’t an IT project. It’s the whole game.
What two days at the ABTA Finance Conference told us about where travel finance is heading - and what’s at stake if businesses get left behind
Will Bicknell
Making multi channel payments work across travel systems
Multi-channel friction in travel usually sits between booking, payment and finance systems. Connected payments keep finance teams in control.
Caroline Rennie
Why Growing Businesses Struggle to Scale Finance Operations
Growth breaks finance systems built for stability. What it takes to scale finance operations in industries defined by constant change.
Caroline Rennie
When Fraud Prevention Becomes a Growth Problem
Static fraud tools miss travel's high-change patterns. Connected, configurable risk controls protect revenue without breaking conversion.
Adam Clark
Case Study: How Pura Aventura secured ABTOT-ready compliance data – in under an hour
How Pura Aventura pulled an ABTOT-ready breakdown of card turnover from felloh in under an hour — no manual reconciliation needed.
Caroline Rennie
How Payment Pricing Really Works in Travel: What Headline Rates Don’t Tell You
Payment pricing in travel is never the headline rate. The uplifts, card-mix variables and hidden cost drivers behind your processing bill.
Andre Long
💩 No Sh*t at WTM London
At WTM London this year felloh is skipping the tote bags. Here is what we are doing instead, and how trade shows can connect intent to impact.
Will Bicknell
From transaction to transformation: why connected payments matter in travel
Travel is built on connection — yet the systems behind it rarely are. Why connected payments matter for the next generation of travel operators.
Caroline Rennie
The Surcharge Myth: How smart surcharging recovers your lost thousands
Card surcharges are not banned across the board — corporate and international cards are fair game. How felloh's smart surcharging protects margin.
Caroline Rennie
Reconciliation: What it is and why your Travel Business needs it
Why travel operators see a gap between sales records and the bank balance — and the basics of reconciling payments back to bookings.
Will Bicknell
Celebrating Another Year as an AITO Business Partner
Another year as an AITO Business Partner — from the Valladolid Conference and the Thames Summer Away Day to the AGM.
Caroline Rennie
Barclays ePDQ Service is Retiring: A 4-Step Guide for Travel Merchants
Barclaycard withdraws ePDQ by March 2026. What it means for travel businesses on web, phone or payment links — and how to find the right alternative.
Will Bicknell
Case Study: How Adventurous Ewe automated 100+ Payment Links – without leaving their spreadsheet
How AITO member Adventurous Ewe used felloh and Zapier to automate over 100 travel payment links directly from a spreadsheet.
Caroline Rennie
How to make your travel business flow seamlessly
felloh’s new Zapier integration makes it easier than ever to connect payments, bookings, and your wider business systems.
Caroline Rennie
Zapier + felloh: Reconciling Acquirer Settlements in Xero (and Beyond) Made Easy
Break down bulk acquirer settlements and sync the individual transactions into Xero, QuickBooks or Sage via Zapier — no engineering required.
Caroline Rennie
Navigating change: What we learned from ABTA finance conference day 2
Travel finance regulatory changes, fintech innovations, and industry debates. See what’s shaping travel finance and how to stay ahead.
Caroline Rennie
Will AI be an optimiser or disruptor for travel businesses? What it actually means for you.
AI is reshaping travel — back-office optimisation, customer experience and itinerary generation. How to use it well from inside the operation.
Caroline Rennie
felloh Shortlisted for Mastercard B2B Payments Award at Travolution Awards 2024
felloh has been shortlisted for the Mastercard B2B Payments Award at the Travolution Awards 2024, recognising our work on travel B2B payments.
Caroline Rennie
Enhance Your Payment Success with felloh's AI Decline Analysis for the Travel Industry
felloh's AI Decline Analysis surfaces real-time insight on why card payments fail and the best next step — for higher acceptance on travel bookings.
Caroline Rennie
How to avoid chargebacks in travel payments
What a chargeback is, why customers raise them, and the steps travel merchants can take to reduce chargeback risk on bookings.
Elliot McDonnell
Changes to ATOL’s APC: what could it mean to your travel business
ABTA's latest update on ATOL reform — where the direction of travel is heading, and what APC Levy changes could mean for travel businesses.
Caroline Rennie
Open banking means no more card fee, right?
Why Open Banking matters in travel: payment links, account-to-account flows and the case for cutting card fees on high-value bookings.
Caroline Rennie
Transforming Travel Payments: 5 Strategies to Optimise Your Payment Processes
Five practical strategies to streamline travel payment processing, reduce risk and protect margin — covering acquirers, card mix and data.
Will Bicknell
Minimising Payment Risks of phone payments: The Smart Way for Travel Merchants
Phone bookings are still essential in travel, but they carry payment-security risk. How to keep last-minute trips moving without exposing the business.
Will Bicknell
Travel takes time, travel payments shouldn’t
8 practical strategies to improve your payments experience, complete with real-world examples and data-driven insights showcasing their benefits.
Will Bicknell
New low carbon website
We have just updated our website and have paid attention to keeping our carbon footprint low, here are some ways you can do the same.
Will Bicknell
Travel by B Corp research
Travel by B Corp research demonstrates that sustainable travel can increase satisfaction (experiential value)
Will Bicknell
Credit cards and other payments for travel companies
Krystene from Travlaw and Will from felloh on payment systems, liability for tour operators and travel agents, and how to manage payment risk.
Will Bicknell
Who's who in card payments
A clear explainer of who does what in card payments — the roles of Merchant Acquirers, Card Schemes and Card Issuers in the UK travel market.
Will Bicknell
Barclays Travel Forum 2023
Will Bicknell at the Barclays Travel Forum on how felloh connects booking itineraries to payments, automates reconciliation and surfaces risk data.
Will Bicknell
Setting up payment links manually
See how felloh connects all of your payments, cards, open banking and direct deposits with your bookings
Will Bicknell
B Corp Annual Impact Report 2022
felloh's B Corp Annual Impact Report 2022 — our progress against environmental, social and governance commitments across the year.
Will Bicknell
The problem with travel payments
Travel is cautiously hopeful after a brutal two years. To stop the next crisis hurting as much, start with the unsolved problem of travel payments.
Caroline Rennie
Never been so excited to get a B!
I have always tried to do my best but often failed, but this time getting a B was what we were aiming for felloh! is now a Certified B Corporation!
Will Bicknell
Card Payment and Bank Transaction Reconciliation Made Easy for Travel pros
With felloh we make reconciliation of card payments and bank transactions simple.
Will Bicknell