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Travel finance regulatory changes, fintech innovations, and industry debates. See what’s shaping travel finance and how to stay ahead.

AI is transforming the travel industry—optimising operations, enhancing customer experiences, and disrupting traditional models. Explore actionable insights for travel businesses, from AI-powered SaaS tools like Felloh to consumer-driven AI itineraries, and learn how to thrive in an AI-driven landscape.

We’re thrilled to announce that Felloh has been shortlisted for the Mastercard B2B Payments Award at the Travolution Awards 2024! This recognition highlights our commitment to simplifying B2B payment processes for travel merchants, and we’re looking forward to celebrating alongside other industry leaders on Thursday, 28th November.

Felloh's innovative new tool provides real-time insights on declines, suggesting the best next steps for businesses and customers, all while ensuring that sensitive data remains secure. Here's a closer look at how Felloh’s AI Decline Analysis can transform your approach to managing customer payments.

It is important to understand how and why a customer might do a chargeback and what actions you can take as a travel merchant to reduce your chargeback risk. To discuss chargebacks, the history and the main reasons for chargebacks in the travel industry, we must begin with the simple question of what is a chargeback?

At the ABTA Convention 2024 and the ABTA Law Seminar earlier in the year, the team at ABTA gave a thorough run through on the progress being made on ATOL reform to date. From the update, there’s a direction of travel being pursued - and they’re focusing on the ATOL Protection Contribution (APC) Levy.

When Open Banking first hit the scene, there was a lot of buzz about how exciting this could be in travel - gone would be the days of your card processing fees - absolute game changer in an industry with average payment values of over £1000. At Felloh, we strongly believed this too, our very first version of our product allowed travel merchants to create payment links and customers to pay via Open Banking, what a winner!

In travel, managing payments can be a complex and time-consuming task. From dealing with acquirers (payment processors) to handling various card types and repeat customers, there are numerous challenges that travel businesses face when it comes to payment processing. However, by implementing the right strategies and leveraging the power of data, you can streamline your payment operations, reduce risk, and ultimately, boost your bottom line.

In the fast-paced world of travel, where last-minute bookings and spontaneous adventures are all in a day's work, efficiency and convenience are paramount. However, in our pursuit of streamlined operations, it's crucial not to overlook the critical aspect of payment security.