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The latest news, thoughts and insights from our experts in travel payments

Insights

The Surcharge Myth: How smart surcharging recovers your lost thousands

Many travel businesses believe card surcharges are banned altogether, but that’s a (costly) myth. While consumer card surcharges are prohibited, corporate and international cards are fair game. Learn how Felloh’s smart surcharging helps you recover processing costs compliantly and protect your margins.

Caroline Rennie

The Surcharge Myth: How smart surcharging recovers your lost thousands

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Reconciliation: What it is and why your Travel Business needs it

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Celebrating Another Year as an AITO Business Partner

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Barclays ePDQ Service is Retiring: A 4-Step Guide for Travel Merchants

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Categories

Insights

Reconciliation: What it is and why your Travel Business needs it

Updates

Celebrating Another Year as an AITO Business Partner

News

Barclays ePDQ Service is Retiring: A 4-Step Guide for Travel Merchants

Stories

Case Study: How Adventurous Ewe automated 100+ Payment Links – without leaving their spreadsheet

Stories

Case Study: How Adventurous Ewe automated 100+ Payment Links – without leaving their spreadsheet

Insights

How to make your travel business flow seamlessly

Insights

Zapier + Felloh: Reconciling Acquirer Settlements in Xero (and Beyond) Made Easy

Updates

Navigating change: What we learned from ABTA finance conference day 2

Insights

Reconciliation: What it is and why your Travel Business needs it

Updates

Celebrating Another Year as an AITO Business Partner

News

Barclays ePDQ Service is Retiring: A 4-Step Guide for Travel Merchants

Stories

Case Study: How Adventurous Ewe automated 100+ Payment Links – without leaving their spreadsheet

Insights

How to make your travel business flow seamlessly

Insights

Zapier + Felloh: Reconciling Acquirer Settlements in Xero (and Beyond) Made Easy

Updates

Navigating change: What we learned from ABTA finance conference day 2

Insights

Will AI be an optimiser or disruptor for travel businesses? What it actually means for you.

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Everything travel businesses need to know about chargebacks

Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.

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Everything travel businesses need to know about chargebacks

Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.

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Free guide

Everything travel businesses need to know about chargebacks

Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.

See how its works

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Get free resources

We love sharing our travel expertise, so we're always creating new resources to help travel businesses succeed.

Free guide

Everything travel businesses need to know about chargebacks

Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.

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Free guide

Everything travel businesses need to know about chargebacks

Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.

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Free guide

Everything travel businesses need to know about chargebacks

Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.

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Insights

Caroline Rennie

Reconciliation used to be a headache. Not anymore. At Felloh, we’ve made it super simple to break down your bulk acquirer settlements and sync the individual transactions directly into Xero — or any other accounting tool Zapier connects with, like QuickBooks or Sage. No engineering required. Just Zaaaap.

Zapier + Felloh: Reconciling Acquirer Settlements in Xero (and Beyond) Made Easy

What to do next?

  • 1

    Automate your manual tasks with AI-powered Software as a Service

    You don’t need in-house AI tools to do this, most software providers will be doing the heavy lifting for you

  • 2

    Step up your SEO and AI Optimisation (AIO) strategy

    Make sure your experiences are easily discoverable in consumer-generated itineraries. If you’ve invested in search engine optimisation (SEO) in the past, a lot of that work will be paying off now, but if not, it’s never too late to tag your images, set meta descriptions and make sure your most important content is machine readable.

  • 3

    Experiment cautiously with customer facing AI tools

    If you’re not yet using any AI in your business, now is not the time to rip out your search function on your website and replace it with an AI chat bot! As an end consumer you probably know how frustrating it can be to deal with a poorly trained bot. Instead, find a problem you have which is worth solving but not business critical to start learning in a low-risk environment.

Zapier + Felloh: Reconciling Acquirer Settlements in Xero (and Beyond) Made Easy

Zapier + Felloh: Reconciling Acquirer Settlements in Xero (and Beyond) Made Easy

Insights

Caroline Rennie

Reconciliation used to be a headache. Not anymore.

At Felloh, we’ve made it super simple to break down your bulk acquirer settlements and sync the individual transactions directly into Xero — or any other accounting tool Zapier connects with, like QuickBooks or Sage. This guide walks you through exactly how to set up and use the automation.

No engineering required. Just Zap. 🌩️

Why use Zapier?

Because Zapier gives our customers the flexibility to integrate Felloh with the tools they already use. It's low-code, powerful, and gives us coverage across dozens of finance tools without needing to build every integration from scratch. Today, we're focusing on the use in Accounting software, but there are tons of different use cases from email triggers to CRM updates - the options are endless!

This example is for Acquirer Settlements to reconciled Xero payment

  • Automatically break down a bulk acquirer settlement into individual transactions
  • Create or find the related invoice in Xero
  • Mark the invoice as paid using the transaction value
  • Easily adapt the same flow to work with QuickBooks, Sage, FreeAgent, and more

Zap Breakdown: Felloh to Xero in 8 Steps

  1. Trigger: New Acquirer Settlement (Felloh)
    • Triggered when a new acquirer settlement is available
  2. Find Acquirer Settlement (Felloh)
    • Pull in the full details of the settlement, including line-level transaction info
  3. Itemise Individual Transactions (Formatter by Zapier)
    • Use Formatter to split out the booking reference, amount, currency, posting date, customer name and emailfrom the settlement data
  4. Loop Through Line Items (Looping by Zapier)
    • Zapier loops over each individual transaction (e.g. if the settlement contains 10 transactions, it loops 10 times)
  5. Divide Amount by 100 (Formatter)
    • Felloh sends amounts in minor units (e.g. pence). Convert to pounds by dividing by 100
  6. Convert Currency Code to Xero Format (Formatter)
    • Optional: Convert GBX to GBP, if needed by your accounting system
  7. Create Invoice (Xero)
    • Use the booking reference to create or find the correct invoice in Xero
    • Assign the transaction amount to the invoice
    • Set the correct tax code, branding theme, and account code (ensure you use a valid revenue account)
  8. Mark Invoice as Paid (Xero)
    • Final step: apply the payment to the invoice using the settled amount

Make It Your Own

We know different businesses handle reconciliation in different ways, this example flow can be adapted for however you reconcile your payments within your accounting software. What's more, with Zapier, this exact flow can be duplicated and adjusted for:

  • QuickBooks: swap Xero steps for QuickBooks equivalents
  • Sage Business Cloud: use Zapier’s Sage integrations
  • CSV / Google Sheets: export reconciliations to a spreadsheet if you prefer

Get Started
We’ll soon be publishing a sharable Zap template to help you get going even faster. Want to try it now? Drop us a line and we’ll get you early access.

Need Help? We're actively researching the different ways finance teams reconcile their card and bank transfer payments for travel businesses and would love to hear from you! Reach out to the Felloh team and we are happy to work through your use case and challenges.

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