The latest news, thoughts and insights from our experts in travel payments
News
Barclays ePDQ Service is Retiring: A 4-Step Guide for Travel Merchants
Barclaycard will withdraw ePDQ by March 2026. Learn how this impacts travel businesses taking payments online, over the phone, or via payment links, and how to find the right alternative.
We love sharing our travel expertise, so we're always creating new resources to help travel businesses succeed.
Free guide
Everything travel businesses need to know about chargebacks
Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.
Everything travel businesses need to know about chargebacks
Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.
Everything travel businesses need to know about chargebacks
Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.
We love sharing our travel expertise, so we're always creating new resources to help travel businesses succeed.
Free guide
Everything travel businesses need to know about chargebacks
Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.
Free guide
Everything travel businesses need to know about chargebacks
Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.
Free guide
Everything travel businesses need to know about chargebacks
Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.
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News
Caroline Rennie
We’re thrilled to announce that Felloh has been shortlisted for the Mastercard B2B Payments Award at the Travolution Awards 2024! This recognition highlights our commitment to simplifying B2B payment processes for travel merchants, and we’re looking forward to celebrating alongside other industry leaders on Thursday, 28th November.
Felloh Shortlisted for Mastercard B2B Payments Award at Travolution Awards 2024
What to do next?
1
Automate your manual tasks with AI-powered Software as a Service
You don’t need in-house AI tools to do this, most software providers will be doing the heavy lifting for you
2
Step up your SEO and AI Optimisation (AIO) strategy
Make sure your experiences are easily discoverable in consumer-generated itineraries. If you’ve invested in search engine optimisation (SEO) in the past, a lot of that work will be paying off now, but if not, it’s never too late to tag your images, set meta descriptions and make sure your most important content is machine readable.
3
Experiment cautiously with customer facing AI tools
If you’re not yet using any AI in your business, now is not the time to rip out your search function on your website and replace it with an AI chat bot! As an end consumer you probably know how frustrating it can be to deal with a poorly trained bot. Instead, find a problem you have which is worth solving but not business critical to start learning in a low-risk environment.
Felloh Shortlisted for Mastercard B2B Payments Award at Travolution Awards 2024
Felloh Shortlisted for Mastercard B2B Payments Award at Travolution Awards 2024
News
Caroline Rennie
We’re thrilled to announce that Felloh has been shortlisted for the Mastercard B2B Payments Award at the Travolution Awards 2024! This recognition highlights our commitment to simplifying B2B payment processes for travel merchants, and we’re looking forward to celebrating alongside other industry leaders on Thursday, 28th November, together with one of our key acquiring partners, Planet.
Felloh was founded in 2021 with a mission to transform how travel merchants reconcile payments. Through our payment operations platform, we enable travel merchants to link card, open banking, and bank transfer payments directly to bookings. This approach allows them to confidently pay their suppliers, knowing every transaction is securely tracked, accounted for, and compliant with industry regulations.
We offer both a user-friendly dashboard and an API for easy integration, ensuring that businesses of any size can benefit from our powerful features without disrupting their existing operations. In today’s digital age, having this flexibility is key for travel businesses that want to thrive in a rapidly changing landscape.
What Makes Felloh Unique?
In an industry where superficial integrations are often the norm, Felloh’s deep connections with acquiring partners and open banking systems mean our transaction tracking doesn’t stop at “Success.” We monitor every payment from initiation to completion, giving merchants unprecedented insight into their funds. By automating the reconciliation of adjustments like chargebacks, refunds, and fees, we simplify complex financial flows and eliminate uncertainty.
Our platform also supports the essential protection models in travel - whether that’s trust accounts, bonds, or insurance products. We go even further by offering innovative features like selective payment methods, card tokenization, and dynamic surcharging. For travel businesses, this means lower risk, less time spent on administration, and increased operational efficiency.
A Track Record of Success
Though we’re a lean team of just five passionate experts - also why we have been nominated for the Best Small Technology Supplier at Travolution Awards, we’ve managed to expand our reach to over 400 travel businesses. Our solution is designed for scalability, leveraging a serverless micro-services architecture that grows with our clients’ needs. This year alone, we’ve made notable strides in improving our platform’s reliability, speed, and compliance, making us a stable, trusted partner in the world of travel payments.
The Future of Travel Payments
As we look forward, we’re committed to evolving our platform to meet the needs of our clients. Our advanced reconciliation capabilities help acquirers manage real-time risk exposure, further strengthening trust and enabling more favorable pricing and settlement terms for our merchants.
This shortlist nomination is a testament to our dedication to driving B2B payment innovation in travel. We are incredibly proud of our journey so far and eagerly anticipate the results of the Travolution Awards. Regardless of the outcome, this recognition reinforces our commitment to helping travel merchants thrive, one seamless transaction at a time.
Thank you to our clients, partners, and team members who make achievements like this possible. Here’s to many more milestones and innovations in the future!