01
BSP settlement is a moving target
Weekly BSP files settle airline money on the airline's clock, not the booking's. Matching arrivals back to tickets takes finance hours.
Solution
Airline payment solutions for travel businesses.
Travel agencies and tour operators selling airline tickets sit between the customer, the airline and IATA/BSP. felloh keeps card payments, open-banking arrivals, refunds and reconciliation connected to the booking — so the airline side of the ledger stays as clean as the rest.
BSPsettlement reconciled to bookings
Refundshandled within IATA timelines
Evidencekept with every ticket
The challenge.
Airline payments sit at an awkward intersection. The customer pays the agency, the agency owes IATA/BSP weekly, and the airline can issue ADMs, refund delays or partial-cancellation adjustments months later. Most generic payment platforms settle money but leave the airline-specific reconciliation for finance to rebuild manually.
02
ADMs and ACMs land late
Agency Debit Memos and Credit Memos arrive months after the original ticket — and finance has to reconcile each one against the booking ledger and the customer payment.
03
Cancellations split across parties
Airline cancellations create complex refund flows — card refunds, BSP credits, customer compensation and supplier write-backs all need to reconcile.
How felloh handles airline payments.
From the moment the customer pays to the moment the BSP settlement clears, felloh keeps one connected money trail for every airline ticket.
01
Customer payment
Card payments with 3DS authentication, open-banking A2A for higher-value tickets, payment links for sub-agent flows. Each payment carries the IATA PNR, ticket number and booking reference at the moment of payment.
Rails Card · A2A · Link · MOTO
Reference PNR · Ticket · Booking
Authentication 3DS · Liability shifted
02
BSP / IATA settlement
Felloh ingests BSP settlement files and matches each line to the original card payment, customer booking and ticket — so the agency knows what the airline owes, what it owes the airline, and what's still in motion. ADMs and ACMs reconcile against the same ledger.
BSP files Auto-matched
ADMs Reconciled
Exceptions Surfaced early
03
Refunds and cancellations
When an airline cancels or downgrades, the refund chain — airline → BSP credit → agency → customer — needs to balance. felloh applies the refund against the original transaction, logs the BSP credit when it lands, and keeps the customer refund evidence on the booking.
Customer refund Per ticket
BSP credit Tracked
Audit trail Preserved
04
Evidence and reporting
Airline tickets sold under ATOL or trust-account arrangements need protected-funds evidence per booking. felloh keeps APC contributions, trust placements and supplier-paid timing connected to each ticket — so renewal and audit season are about packaging the picture, not rebuilding it.
ATOL APC Per ticket
Trust placement Tracked
Audit Drill-down ready
How felloh helps with airline payment processing.
Travel businesses selling airline tickets get the same booking-level evidence trail that felloh applies to any other product — but with BSP reconciliation, ADM handling and airline-specific refund workflows on top.
01
BSP reconciliation
Weekly settlement files matched to the tickets and customer payments they cover.
02
ADM / ACM handling
Late-arriving airline adjustments reconciled against the booking and the original payment.
03
Refund chain integrity
Customer refund, BSP credit and supplier write-back all tied to one booking record.
04
Multi-rail collection
Card, open banking, payment links and MOTO — all carrying the ticket reference.
See how this works around your bookings.
Bring one payment, reporting or cash-position problem. We will show how felloh connects the booking-level money trail behind it.