Travel payments glossary

Interchange fee

A fee paid by the acquirer to the issuer on each card transaction, set by the scheme.

Plain-English definition

Interchange is the fee paid by the acquirer to the issuer on each card transaction, set by the card scheme and grouped by transaction type, card product, region and channel. It is the largest single component of card-processing cost in most regions and is largely outside merchant control. Interchange tables run to hundreds of rates and are updated regularly by the schemes.

Why it matters in travel

Travel-payment cost is sensitive to interchange because the booking mix often includes high-value, commercial-card and cross-border transactions that fall into higher-interchange categories. Optimising for the right rate category — by qualifying authentication, capturing the right data fields, settling in the right currency — can move the effective rate meaningfully.

Interchange feels uncontrollable because the rates are set by schemes, but the category a transaction falls into is often within merchant control. Authenticated transactions, properly enriched commercial-card data, the right currency choice and clean settlement routing can all push transactions into lower-cost categories. A travel business not paying attention to these levers is paying full rate by default.

The teams that get this right read the per-booking interchange impact and tune the payment journey against it. The teams that do not assume the headline acquirer rate is the whole story, miss the category drift over time, and discover at year-end that cost has crept up by half a percentage point on tens of millions of pounds of volume.

How felloh helps

felloh exposes interchange impact at the booking level so travel finance can see the cost picture by brand, by card product and by channel and feed real evidence into acquirer negotiations.

The Merchant Acquirer view in the dashboard breaks interchange out from scheme and acquirer margin, exposing the rate category each transaction fell into. Risk Analysis ties interchange impact back to authentication outcomes so the trade-offs between liability shift and cost are visible.

For travel CFOs trying to optimise where interchange lands, the levers — authentication, data enrichment, settlement currency — show their effect in the same dashboard. Acquirer renegotiation and routing decisions are grounded in evidence rather than schedule averages.

Connect the dots.

See how payments, settlement, refunds and reporting evidence connect around every booking.