Glossary Travel payments glossary

Strong Customer Authentication

A regulatory authentication requirement for many electronic payments.

What it means

Strong Customer Authentication, or SCA, asks the payer to verify themselves using factors such as something they know, have or are.

Why it matters in travel

SCA can reduce fraud and liability risk, but it needs to be handled in a way that does not slow down sales or create manual payment follow-up.

How felloh helps

felloh helps travel teams collect authenticated payments while keeping the status and evidence connected to the booking.

Connect the term to the booking trail.

See how payments, settlement, refunds and reporting evidence connect around every booking.