Travel payments glossary

Exchange rate

The price of one currency in terms of another.

Plain-English definition

An exchange rate is the price of one currency in terms of another. In payments, the rate that applies to a given transaction depends on when it is applied (authorisation, capture or settlement), who applied it (issuer, acquirer or FX provider), and whether any mark-up is included over the wholesale rate. Small differences in applied rate produce real margin impact at travel-business scale.

Why it matters in travel

Travel margins are exposed to FX in two directions: the rate at which customer payments come in and the rate at which supplier payments go out. Hedging, multi-currency pricing and DCC are all ways of managing that exposure.

A 0.5% FX mark-up on the way in and another on the way out is a percentage point of margin disappearing into rate spread — silently, on every booking that touches a different currency. Travel businesses that watch the applied rate at every step recover that margin; those that accept default rates pay for the gap year after year.

The travel businesses that manage FX well negotiate transparent rates, settle in currencies that match supplier obligations where possible, and surface the cumulative FX impact at the booking level. The businesses that accept default conversion at every step give a slice of margin to providers without realising it.

How felloh helps

felloh keeps applied exchange rates visible alongside each payment and supplier movement, so finance teams can see the cumulative FX impact at the booking level without rebuilding the picture from bank statements.

Connect the dots.

See how payments, settlement, refunds and reporting evidence connect around every booking.