A standing order is an instruction from a customer to their bank to send a fixed amount to a specified beneficiary on a fixed schedule. The customer controls the amount and the schedule; the merchant or recipient simply receives the payments and matches them against what they expect. Standing orders are distinct from direct debits, where the recipient initiates the collection within an agreed mandate.
Travel payments glossary
Standing order
A customer-instructed bank payment that repeats on a fixed schedule.
Why it matters in travel
Standing orders show up in travel mostly in B2B contexts — agency commissions, trade-account payments, regular supplier remittances. Matching the inbound payment to the right agreement requires good reference discipline or AISP-driven matching.
A standing order arriving without a clear reference is a small reconciliation puzzle every month. Multiply that across agency commissions, supplier remittances and trade-account payments and the back-office burden is steady but real. Each unmatched inbound payment is finance time that adds no value beyond the matching itself.
The travel businesses that handle standing orders well match inbound payments automatically against the underlying agreement, surfacing the exceptions that actually need human review. The businesses that match standing orders by hand spend predictable monthly hours doing work that should not exist.
How felloh helps
felloh matches recurring standing-order inflows against the agreement and booking they relate to so reconciliation stays clean without chasing references.
Where this shows up in payment collection.
Standing order touches more than one workflow at felloh. Start with the pages most travel teams reach for next.
- Payment Collection
Card, open banking, payment links, deposits and instalments — captured against the booking.
Explore - Payment Links
Shareable, authenticated payment links so customers pay against a specific booking without keying card details.
Explore - Embedded Checkout
Booking-aware checkout that keeps card data out of your systems and the payment trail tied to the booking.
Explore
More on collecting payments in travel.
Real-world context from the felloh team and customers, written for travel finance and operations.
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UpdatesSetting up payment links manually
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UpdatesMaking multi channel payments work across travel systems
Multi-channel friction in travel usually sits between booking, payment and finance systems. Connected payments keep finance teams in control.
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Connect the dots.
See how payments, settlement, refunds and reporting evidence connect around every booking.