Travel payments glossary

Net settlement

Settlement where the acquirer deducts fees, refunds and reserves before paying the merchant.

Plain-English definition

Net settlement is the model where the acquirer deducts fees, refunds and any reserves from the transaction value before settling the net amount into the merchant bank account. It contrasts with gross settlement, where the full amount lands first and fees and refunds are charged separately. Net settlement makes the bank-account view simpler but requires extra work to reconstruct the gross-revenue picture.

Why it matters in travel

Travel finance teams reporting net cash flow find net settlement convenient because the bank statement closely matches the operational picture. The trade-off is that gross revenue, refunds and chargebacks have to be reconstructed from settlement files to feed reporting.

Net settlement gives finance the clean bank-side picture but hides the gross revenue and the cost components inside the netted figure. For a travel business that wants to negotiate fees, optimise refund handling or watch chargeback ratios at brand level, those components have to be reconstructed from the settlement file — and the reconstruction is the unsung daily work in many finance teams.

The travel businesses that handle net settlement well unpack the file into per-booking gross, fees, refunds and chargebacks automatically, so the cost picture is honest without manual extraction. The businesses that do not unpack the file rely on the net number alone and miss the underlying trends.

How felloh helps

felloh reconstructs the gross picture from net settlement automatically — unpacking fees, refunds and chargebacks at the booking level — so finance gets both views without manual extraction.

Connect the dots.

See how payments, settlement, refunds and reporting evidence connect around every booking.