Payment reconciliation

Why it matters in travel

Travel reconciliation has to absorb deposits, balances, supplier payments, refunds and chargebacks on different timetables against the same booking. Without booking-level matching, finance teams burn meaningful hours every month gluing the picture back together.

Payment reconciliation is the unsung heart of travel finance. The customer never sees it, the marketing team rarely thinks about it, but reconciliation work decides whether the business knows what it earned and what it owes. Done well, it is invisible. Done badly, every other finance question takes longer than it should.

The travel businesses that automate payment reconciliation properly free finance teams to do strategic work rather than spreadsheet work. The businesses that have not done so quietly hire reconciliers as they grow and lose the ability to close months on time.

How felloh helps

felloh automates payment reconciliation at the booking level, unpacking settlements and matching bank transfers without manual reference chasing, and surfaces the exceptions that do need human attention.

The Settlement, Merchant Acquirer and Cashflow views in the dashboard automate the matching work that used to be a daily spreadsheet task. Settlement files unpack into per-booking fees and refunds; AISP and machine matching close the gap on bank transfers without clean references.

For finance teams previously losing days each month to reconciliation, the work shifts from matching to exception review. The morning routine is reading the dashboard for the genuine exceptions rather than rebuilding the picture from exports.