Stripe was built for general commerce. felloh is built around the travel booking — so deposits, balances, supplier payments, refunds, trust treatment and reporting all live against one record. Most teams migrate to recover finance hours, harden compliance evidence and shrink the manual reconciliation surface that grows with every new brand.
The Stripe stack does its job, but the operational picture it produces is rarely shaped for travel. felloh keeps payments, refunds, settlement, trust evidence and supplier disbursements connected to the same booking record from day one.
In Stripe, the link from a PaymentIntent to a booking lives in metadata you maintain. In felloh, every payment, refund and settlement is tied to a booking automatically — finance, customer support and dispute teams read from the same record.
Stripe lets any user with the right role issue a refund. felloh enforces a two-stage authorisation — one user initiates, another approves — with the booking, supplier-payment and policy context surfaced inline.
Stripe Connect settlement reports land per Stripe charge. felloh unpacks settlements into per-booking fees, refunds and chargebacks and matches bank transfers without manual reference chasing.
ATOL Trust, protected funds, scheme dispute evidence and ABTA-style reporting sit alongside the payment trail. Audits, trustee questions and regulator reviews get answered from the same data your operations team already reads.
Most Stripe concepts map directly. A few — bookings, refund authorisation, scheduled payments — are felloh-specific because travel demands them.
You can map most of Stripe onto felloh directly. These are the differences travel teams actually feel during cutover — and after.
You stop holding the booking-to-payment relationship in metadata. Bookings are typed records; payments, refunds and settlements all attach to them.
A refund is submitted, then authorised. The approver sees the booking, supplier-payment status and policy context before money moves.
No batched notifications. Each booking, payment or refund state change fires its own webhook with a standard HMAC-SHA256 signature header.
The felloh API is built around the booking. The same record carries the customer, the supplier obligation, the payment trail and the trust position — so finance, customer support and dispute teams all read from one place.
See the full Stripe migration guideThe travel-specific layer comes built in. ATOL Trust, supplier disbursements, scheduled instalments, two-stage refund authorisation and automatic reconciliation — all live against the same booking record.
Every payment, refund and settlement lives against the booking it relates to. Finance, customer support and dispute teams all read from the same record.
ExploreRefunds are initiated by one user and approved by another, with the underlying booking, supplier-payment and policy context surfaced inline.
ExploreProtected funds, ATOL Trust positions and trustee reporting are part of the same operating record — not a separate compliance project.
ExploreSettlement files unpack to per-booking fees, refunds and chargebacks; bank transfers match against bookings without manual reference chasing.
ExplorePay suppliers and beneficiaries directly against the bookings they relate to, with the full audit trail attached.
ExploreDeposit-then-balance flows, instalments and balance reminders run from the booking record with network-tokenised cards that stay current.
ExploreCutover is reversible at every step. Move data and flows brand by brand, with parallel processing while you confirm acceptance and settlement timing match your existing baseline.
Provision sandbox credentials, wire SDKs into a non-production environment and validate authentication, webhook signing and a sample booking-payment flow.
Move customer, booking, beneficiary and card-token records across. felloh imports existing card tokens directly from your current acquirer where scheme token-portability is supported, so customers do not need to re-enter card details for live bookings.
Move payment collection, refund, settlement and reporting flows brand by brand. Run both stacks in parallel so cutover is reversible at every step.
Switch live volume across, monitor acceptance and settlement timing against your existing baseline, then decommission the legacy integration on a schedule that suits the dispute window.
Bring us one Stripe workflow you want to fix and we'll show how felloh wires payments, settlement, refunds and trust evidence around the booking.
