Global Payments handles acquiring at scale, but its reporting and operational surface assume general commerce. felloh replaces acquirer-shaped settlement, manual booking matching and brand-by-brand finance assembly with a single booking-aware ledger that suits travel from deposit to departure.
The Global Payments stack does its job, but the operational picture it produces is rarely shaped for travel. felloh keeps payments, refunds, settlement, trust evidence and supplier disbursements connected to the same booking record from day one.
Global Payments reporting is shaped around the acquirer, not the booking. felloh exposes settlement, fees, refunds, chargebacks and protected funds at the level finance, operations and customer support actually work.
Two-stage refund authorisation, audited end to end, replaces single-call refunds. The approver sees the booking, supplier and policy context before money moves.
Global Payments separates by MID. felloh holds one booking-level ledger across the group, with Risk Analysis, Settlement and Decline Analysis reading at brand, region and group level from the same record.
ATOL Trust positions, protected funds and trustee reporting attach to the booking automatically. Audits stop being a project and become a query.
Most Global Payments concepts map directly. A few — bookings, refund authorisation, scheduled payments — are felloh-specific because travel demands them.
You can map most of Global Payments onto felloh directly. These are the differences travel teams actually feel during cutover — and after.
Reporting moves from acquirer reports to booking-level evidence. Finance, operations and customer support all read from the same record.
Single-call refunds become a queue of pending approvals with the booking and supplier context surfaced inline.
Settlement files unpack to per-booking fees, refunds and chargebacks. Bank transfers match without manual reference chasing.
The felloh API is built around the booking. The same record carries the customer, the supplier obligation, the payment trail and the trust position — so finance, customer support and dispute teams all read from one place.
See the full Global Payments migration guideThe travel-specific layer comes built in. ATOL Trust, supplier disbursements, scheduled instalments, two-stage refund authorisation and automatic reconciliation — all live against the same booking record.
Every payment, refund and settlement lives against the booking it relates to. Finance, customer support and dispute teams all read from the same record.
ExploreRefunds are initiated by one user and approved by another, with the underlying booking, supplier-payment and policy context surfaced inline.
ExploreProtected funds, ATOL Trust positions and trustee reporting are part of the same operating record — not a separate compliance project.
ExploreSettlement files unpack to per-booking fees, refunds and chargebacks; bank transfers match against bookings without manual reference chasing.
ExplorePay suppliers and beneficiaries directly against the bookings they relate to, with the full audit trail attached.
ExploreDeposit-then-balance flows, instalments and balance reminders run from the booking record with network-tokenised cards that stay current.
ExploreCutover is reversible at every step. Move data and flows brand by brand, with parallel processing while you confirm acceptance and settlement timing match your existing baseline.
Provision sandbox credentials, wire SDKs into a non-production environment and validate authentication, webhook signing and a sample booking-payment flow.
Move customer, booking, beneficiary and card-token records across. felloh imports existing card tokens directly from your current acquirer where scheme token-portability is supported, so customers do not need to re-enter card details for live bookings.
Move payment collection, refund, settlement and reporting flows brand by brand. Run both stacks in parallel so cutover is reversible at every step.
Switch live volume across, monitor acceptance and settlement timing against your existing baseline, then decommission the legacy integration on a schedule that suits the dispute window.
Bring us one Global Payments workflow you want to fix and we'll show how felloh wires payments, settlement, refunds and trust evidence around the booking.
