Connected payments for cruise specialists.
Low deposits, large balances close to sail and bonus commission structures make the cruise cashflow picture distinctive. felloh keeps customer payments, cruise-line obligations and commission visible in one connected picture.
What changes for cruise specialists.
High average booking value, low deposits and large balances due 90 to 120 days before sail make cruise specialists one of the most cashflow-sensitive segments in travel.
Deposit-to-balance schedules
Booking-level visibility across deposits, interim payments and large final balances.
See payment plansCruise-line obligations
Amounts due to cruise lines visible against the bookings they relate to.
See financial controlCommission and onboard credit
Booking-level evidence behind commission, FAM rates and onboard-credit incentives.
See reconciliationOutcomes cruise specialist teams measure.
Cruise businesses cannot afford to be late chasing balances or sloppy on commission. felloh keeps the financial story tight from deposit through to post-sail reconciliation.
On-time balance collection
Balance schedules tie to the booking, traveller and sail date - so chase actions happen on the right cadence rather than against a generic 30-day calendar, and exceptions surface before the cruise-line cancellation deadline.
Cleaner cruise-line reconciliation
Cruise-line settlements, commission statements and override agreements match back to the bookings and travellers they relate to - so reconciliation becomes a continuous check rather than a quarterly forensic exercise.
Defensible compliance evidence
Whichever scheme the business operates under - ABTA bonding, ATOL for fly-cruise, or a trust account - reporting evidence stays connected to the booking-level movements behind it.
Map felloh to your operating model.
Talk to the team about the booking systems, payment channels, supplier obligations and reporting workflows your business already runs.