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Automate the operational workflows behind travel payments
Playbooks connect your booking, payment, and finance systems — automatically running the operational steps that normally require manual work. Instead of exporting reports, matching transactions, or updating records across systems, Playbooks run those workflows automatically in the background.
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Most automation tools expect every workflow rule to be defined upfront. But real travel operations rarely follow perfectly fixed processes. Playbooks are designed to evolve with your operations instead of forcing you to model everything from day one.
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Playbooks can automate many of the operational workflows travel finance teams currently manage manually.
Using felloh’s AISP bank connectivity, Playbooks can monitor incoming payments to your bank account.
When a payment arrives, the Playbook can:
New bank payment detected
Check booking reference pattern
Identify likely booking match
Notify sales team or update booking system
This removes the need for teams to manually review bank activity throughout the day.
Playbooks can also automate structured operational processes such as:
For example:
Collect booking data
Calculate passenger revenue totals
Pull trust account balances
Generate reporting summaries
If the steps and required data can be defined, a Playbook can automate much of the preparation work.
Tour operators working with travel consortia often receive bulk payments covering multiple bookings.
Playbooks can automatically process remittance data from groups such as:
Bulk payment received
Import remittance data
Break payment into individual bookings
Match bookings to internal records
Update finance systems
This allows operators to reconcile consortium payments without manual spreadsheet matching.
Generic automation platforms rarely understand the structure of travel transactions.
Playbooks are designed specifically for travel finance workflows, including:
Because Playbooks run inside the felloh platform, they remain connected to the booking and payment data your business already manages.
See how Playbooks can simplify finance operations across your
booking, payment, and reporting systems.
Automate the operational workflows
behind travel payments
Playbooks connect your booking, payment, and finance systems — automatically running the operational steps that normally require manual work. Instead of exporting reports, matching transactions, or updating records across systems, Playbooks run those workflows automatically in the background.
Finance teams often spend hours reconciling transactions, checking booking references, and updating records across multiple systems.
Playbooks automate these operational steps so your team doesn’t need to repeat them every day.
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Travel businesses operate across multiple platforms — reservation systems, payment providers, accounting tools, and bank accounts.
Playbooks keep these systems aligned automatically whenever activity occurs.
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Many back-office processes live in spreadsheets or in the experience of one or two team members.
Playbooks turn those processes into structured workflows so the logic becomes part of the system — not dependent on individuals.
Most automation tools expect every workflow rule to be defined upfront. But real travel operations rarely follow perfectly fixed processes. Playbooks are designed to evolve with your operations instead of forcing you to model everything from day one.
Let’s say you want to automate adding payments to invoices
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Playbooks can automate many of the operational workflows travel finance teams currently manage manually.
Using felloh’s AISP bank connectivity, Playbooks can monitor incoming payments to your bank account.
When a payment arrives, the Playbook can:
New bank payment detected
Check booking reference pattern
Identify likely booking match
Notify sales team or update booking system
This removes the need for teams to manually review bank activity throughout the day.
Playbooks can also automate structured operational processes such as:
For example:
Collect booking data
Calculate passenger revenue totals
Pull trust account balances
Generate reporting summaries
If the steps and required data can be defined, a Playbook can automate much of the preparation work.
Tour operators working with travel consortia often receive bulk payments covering multiple bookings.
Playbooks can automatically process remittance data from groups such as:
Bulk payment received
Import remittance data
Break payment into individual bookings
Match bookings to internal records
Update finance systems
This allows operators to reconcile consortium payments without manual spreadsheet matching.
Generic automation platforms rarely understand the structure of travel transactions.
Playbooks are designed specifically for travel finance workflows, including:
Because Playbooks run inside the felloh platform, they remain connected to the booking and payment data your business already manages.
“Playbooks allow finance teams to gradually capture operational edge cases over time.
As more scenarios are automated, the efficiencies compound —
freeing teams from reactive tasks and reducing reliance on undocumented processes.”
See how Playbooks can simplify finance operations across your booking, payment, and reporting systems.
Book a demo
“Playbooks allow finance teams to gradually capture operational edge cases over time. As more scenarios are automated, the efficiencies compound —
freeing teams from reactive tasks and reducing reliance on undocumented processes.”
Customer