Gateway Timeout

A gateway timeout occurs when the payment gateway fails to receive a response from the acquiring bank or payment processor within a specified time frame, causing the transaction to fail.

Gateway Timeouts in Travel Payments

‍For travel companies, gateway timeouts can disrupt bookings and lead to frustrated customers, especially during high-traffic periods.

Gateway Timeout Challenges

‍Timeouts may result in incomplete transactions or double-charging issues.

Key Takeaways

• Occurs when a transaction takes too long to process.
• Can disrupt bookings and cause customer frustration.
• May lead to missed sales opportunities.

How Felloh can Help with Gateway Timeouts

‍Felloh reduces the occurrence of gateway timeouts by providing resilient payment processing infrastructure with multiple backup gateways, ensuring transactions are processed promptly even during peak times.