Currency conversion refers to the process of converting one currency into another during an international transaction. This is common in travel payments when a customer’s currency differs from the merchant’s.
In the travel industry, currency conversion is critical for cross-border bookings. Travel merchants must either offer dynamic currency conversion (DCC), where the customer can pay in their home currency, or rely on their payment gateway to handle the conversion. Ensuring that currency conversion rates are fair and transparent is important to maintain customer trust.
Currency conversion fees can add to the total cost of travel bookings, leading to customer dissatisfaction if not clearly communicated.
Felloh ensures smooth currency conversion for travel companies by offering transparent and competitive conversion rates during international transactions. Whether through dynamic currency conversion (DCC) or traditional methods, Felloh allows businesses to provide clarity on fees and conversion rates, enhancing customer trust. By integrating multiple currency options and offering real-time insights into conversion costs, Felloh helps travel businesses manage cross-border transactions efficiently, reducing the risk of customer complaints due to unexpected fees.
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