Dynamic Currency Conversion (DCC) is a service offered by merchants that allows customers to pay in their home currency rather than the local currency of the merchant.
DCC is often used in the travel industry for international traveler's. For example, when a traveler books a hotel in a foreign country, DCC allows them to see the price in their local currency (e.g., USD, EUR) rather than the local currency (e.g., JPY, GBP). This service provides transparency for traveler's who prefer to see and pay in their native currency.
While DCC offers convenience, it can sometimes come with higher conversion fees compared to what the customer’s bank would offer. Travel companies must clearly communicate the terms of DCC to avoid customer dissatisfaction.
Felloh simplifies Dynamic Currency Conversion (DCC) for travel companies by providing transparent currency conversion services that enable customers to pay in their home currency. This improves the booking experience for international travellers by offering clear pricing in familiar terms. Felloh ensures that DCC options are communicated clearly to your customers, providing businesses with tools to manage competitive rates while enhancing customer trust and satisfaction during cross-border transactions.
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