An authorisation hold is a temporary hold placed on funds during a transaction to verify the availability of sufficient funds.
Travel companies use authorisation holds for bookings, especially for high-ticket items like flights and accommodation, to secure payment in advance.
Authorisation holds can cause confusion for customers, especially if the hold takes time to be released.
Felloh helps travel companies manage authorisation holds efficiently, providing clear communication and real-time updates on transaction status to improve customer satisfaction.