An authorisation hold is a temporary hold placed on funds during a transaction to verify the availability of sufficient funds.
Authorisation Holds in Travel Payments
Travel companies use authorisation holds for bookings, especially for high-ticket items like flights and accommodation, to secure payment in advance.
Challenges of Authorisation Holds
Authorisation holds can cause confusion for customers, especially if the hold takes time to be released.
Key Takeaways
- Temporarily reserves funds.
- Common in high-value transactions.
- Can create customer service issues if not handled well.
How Can Felloh Help with Authorisation Holds?
Felloh helps travel companies manage authorisation holds efficiently, providing clear communication and real-time updates on transaction status to improve customer satisfaction.