Authorisation refers to the process where a payment is approved or declined by the issuing bank or card network. In travel payments, authorisation ensures that a customer's credit card has sufficient funds for the transaction.
When a customer books a travel service—such as a flight, hotel, or car rental—the authorisation process verifies that the customer’s payment method is valid. It is a critical step to prevent fraud and ensure that the travel provider will be paid. Authorisation typically occurs in real-time when a customer confirms their booking.
The travel industry often deals with large transactions, and sometimes, travel bookings are made months in advance. In such cases, authorisation is important for holding the amount until the service is rendered. In case of declines, the merchant must have a system in place to retry payments or notify the customer immediately.
Felloh facilitates efficient authorisation of payments by integrating with multiple payment gateways and acquirers to process real-time authorisations securely and swiftly. This improves the booking experience for customers and reduces the risk of transaction declines. By offering advanced tools for authorisation, Felloh helps travel companies quickly verify and approve payments, mitigating fraud risks and avoiding delays. With Felloh’s platform, businesses can manage their payment processes effectively while ensuring secure and seamless transactions for their customers.
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Felloh provides PCI-compliant card processing, partnering with multiple merchant acquirers to offer competitive rates for Visa and Mastercard transactions. You can also choose to accept Amex cards. With real-time transaction data, you’ll see completed transactions instantly in your dashboard.
