The latest news, thoughts and insights from our experts in travel payments
Insights
Making ATOL renewals less painful: practical insights from TTC and felloh
We partnered with Travel Trade Consultancy to explore why ATOL renewals are becoming more operationally complex. This practical guide looks at how better payment visibility and connected data can help travel businesses prepare with greater confidence.
How to avoid chargebacks in travel payments
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Changes to ATOL’s APC: what could it mean to your travel business
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Open banking means no more card fee, right?
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Transforming Travel Payments: 5 Strategies to Optimise Your Payment Processes
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Data connectivity isn’t an IT project. It’s the whole game.
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Making multi channel payments work across travel systems
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Why Growing Businesses Struggle to Scale Finance Operations
When Fraud Prevention Becomes a Growth Problem
When Fraud Prevention Becomes a Growth Problem
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Case Study: How Pura Aventura secured ABTOT-ready compliance data – in under an hour
How Payment Pricing Really Works in Travel: What Headline Rates Don’t Tell You
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💩 No Sh*t at WTM London
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NEWS & RESOURCES
We love sharing our travel expertise, so we're always creating new resources to help travel businesses succeed.
We love sharing our travel expertise, so we're always creating new resources to help travel businesses succeed.
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Insights
Krystene from Travlaw and Will from Felloh discuss developments in the use of different payment systems, the impact on liability for tour operators and travel agents, and how to manage payment risk.
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1
Automate your manual tasks with AI-powered Software as a Service
You don’t need in-house AI tools to do this, most software providers will be doing the heavy lifting for you
2
Step up your SEO and AI Optimisation (AIO) strategy
Make sure your experiences are easily discoverable in consumer-generated itineraries. If you’ve invested in search engine optimisation (SEO) in the past, a lot of that work will be paying off now, but if not, it’s never too late to tag your images, set meta descriptions and make sure your most important content is machine readable.
3
Experiment cautiously with customer facing AI tools
If you’re not yet using any AI in your business, now is not the time to rip out your search function on your website and replace it with an AI chat bot! As an end consumer you probably know how frustrating it can be to deal with a poorly trained bot. Instead, find a problem you have which is worth solving but not business critical to start learning in a low-risk environment.
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Insights
Krystene from Travlaw and Will Bicknell, from Felloh discuss developments in the use of different payment systems, the impact on liability for tour operators and travel agents, and how to manage payment risk.
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