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Updates

Celebrating Another Year as an AITO Business Partner

We’re raising a glass (Spanish wine, if you ask Will!) to another fantastic year as an AITO Business Partner. From Valladolid’s cobbled streets at the AITO Conference, to paddleboarding on the Thames at the Summer Away Day, to the friendly buzz of the AGM, the Felloh team has loved being part of the community.

Caroline Rennie

Celebrating Another Year as an AITO Business Partner

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Barclays ePDQ Service is Retiring: A 4-Step Guide for Travel Merchants

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Case Study: How Adventurous Ewe automated 100+ Payment Links – without leaving their spreadsheet

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How to make your travel business flow seamlessly

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Categories

News

Barclays ePDQ Service is Retiring: A 4-Step Guide for Travel Merchants

Stories

Case Study: How Adventurous Ewe automated 100+ Payment Links – without leaving their spreadsheet

Insights

How to make your travel business flow seamlessly

Insights

Zapier + Felloh: Reconciling Acquirer Settlements in Xero (and Beyond) Made Easy

Insights

Zapier + Felloh: Reconciling Acquirer Settlements in Xero (and Beyond) Made Easy

Updates

Navigating change: What we learned from ABTA finance conference day 2

Insights

Will AI be an optimiser or disruptor for travel businesses? What it actually means for you.

News

Felloh Shortlisted for Mastercard B2B Payments Award at Travolution Awards 2024

News

Barclays ePDQ Service is Retiring: A 4-Step Guide for Travel Merchants

Stories

Case Study: How Adventurous Ewe automated 100+ Payment Links – without leaving their spreadsheet

Insights

How to make your travel business flow seamlessly

Insights

Zapier + Felloh: Reconciling Acquirer Settlements in Xero (and Beyond) Made Easy

Updates

Navigating change: What we learned from ABTA finance conference day 2

Insights

Will AI be an optimiser or disruptor for travel businesses? What it actually means for you.

News

Felloh Shortlisted for Mastercard B2B Payments Award at Travolution Awards 2024

Updates

Enhance Your Payment Success with Felloh's AI Decline Analysis for the Travel Industry

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Everything travel businesses need to know about chargebacks

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We love sharing our travel expertise, so we're always creating new resources to help travel businesses succeed.

Free guide

Everything travel businesses need to know about chargebacks

Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.

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Free guide

Everything travel businesses need to know about chargebacks

Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.

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Free guide

Everything travel businesses need to know about chargebacks

Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.

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Updates

Caroline Rennie

We’re raising a glass (Spanish wine, if you ask Will!) to another fantastic year as an AITO Business Partner. From Valladolid’s cobbled streets at the AITO Conference, to paddleboarding on the Thames at the Summer Away Day, to the friendly buzz of the AGM, the Felloh team has loved being part of the community.

Celebrating Another Year as an AITO Business Partner

What to do next?

  • 1

    Automate your manual tasks with AI-powered Software as a Service

    You don’t need in-house AI tools to do this, most software providers will be doing the heavy lifting for you

  • 2

    Step up your SEO and AI Optimisation (AIO) strategy

    Make sure your experiences are easily discoverable in consumer-generated itineraries. If you’ve invested in search engine optimisation (SEO) in the past, a lot of that work will be paying off now, but if not, it’s never too late to tag your images, set meta descriptions and make sure your most important content is machine readable.

  • 3

    Experiment cautiously with customer facing AI tools

    If you’re not yet using any AI in your business, now is not the time to rip out your search function on your website and replace it with an AI chat bot! As an end consumer you probably know how frustrating it can be to deal with a poorly trained bot. Instead, find a problem you have which is worth solving but not business critical to start learning in a low-risk environment.

Celebrating Another Year as an AITO Business Partner

Celebrating Another Year as an AITO Business Partner

Updates

Caroline Rennie

We’re raising a glass (Spanish wine, if you ask Will!) to another fantastic year as an AITO Business Partner.

From Valladolid’s cobbled streets at the AITO Conference, to paddleboarding on the Thames at the Summer Away Day, to the friendly buzz of the AGM, the Felloh team has loved being part of the community. As our Founder, Will Bicknell, put it after his first AITO conference:

“It’s always brilliant to get out and connect with the travel family in person - even better while exploring the local sights and squeezing in a cheeky wine tasting.”

Growing Together

This year has been about building connections. We’ve welcomed new AITO members Discover Adventure and Adventurous Ewe into the Felloh fold, while also seeing existing customers like Swords Travel connect with other Tour Operators. For us, that’s the magic of AITO: the right mix of new conversations and long-standing relationships.

Our CPO, Caroline Rennie, summed it up best after the AGM:

Such a great introduction into this passionate, friendly and welcoming group. The energy, the stories, and the willingness to share openly really stood out.

Why Work With Felloh?

For AITO members, we’re not just another payments provider. We understand the quirks of travel - from deposits and balances to reconciliation headaches - and we’ve built tools that make it simple. With Felloh you get:

  • Payment links that actually save time
  • Automated reconciliation (no more spreadsheet chaos)
  • Transparent fees and better rates
  • Support from people who live and breathe travel

We like to think of ourselves as the ones who take care of the boring bits of travel, so you can focus on delivering brilliant adventures.

Looking Ahead

With more AITO events on the horizon - including the Overseas Conference in Asturias this November - we’re excited to keep learning, sharing, and laughing alongside this inspiring community.

Here’s to another year of collaboration, connection, and keeping travel businesses’ payments as smooth as their customers’ journeys.

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