Renewal is a packaging exercise when the evidence is already connected
The CAA, trustees, bond providers, insurers and accountants read the same financial data. When it is fragmented, renewal becomes slow and stressful. When it is connected to the booking, renewal is much calmer.
What reviewers look for.
Renewal is rarely just a conversation with the regulator. Trustees, bond providers, insurers, accountants and advisers rely on the same underlying data, so one gap can slow every conversation.
How customer money moves
Evidence of how payments flow from the booking deposit, through balance collection and refunds, to final reconciliation before travel.
Protection arrangements
Clear evidence that funds are held and released in line with the protection structure, whether that is a trust account, a segregated client account or a bond.
Reconciliation to the booking
Settlement and fee data matched to the bookings it relates to, so no figure has to be explained from memory.
Preparing before the window opens.
Renewal dates vary by licence, so check yours with the CAA. The work is the same either way: make sure the data can be shared in an easily readable form well before anyone asks for it.
Check the booking-to-payment trail
Pick a sample of recent bookings and confirm you can show every payment, refund and fee against each one without exporting a spreadsheet.
Agree the pack with your trustee and accountant
Settle the format and the figures the trustee and accountant need, so the pack is built once rather than rebuilt for each reviewer.
Keep the evidence current
Evidence that is connected as payments arrive is easier to defend than a reconstruction done just before renewal.
See how this works around your bookings.
Bring one payment, reporting or cash-position problem. We will show how felloh connects the booking-level money trail behind it.
Book a walkthrough