A Payment Facilitator (PayFac) is a service provider that allows merchants to accept payments without needing to establish their own merchant account. Acting as a sub-merchant under a master account, the PayFac processes transactions on behalf of multiple smaller businesses. In the travel industry, this model can be especially helpful for travel agencies and tour operators looking to simplify their payment setup.
For travel companies, a PayFac enables quick, hassle-free payment acceptance without the need for lengthy underwriting processes. This is particularly useful for smaller travel agents or niche operators who need to focus on business growth rather than the complexities of payment infrastructure. The PayFac model also offers scalability, as merchants can easily onboard without navigating the complexities of traditional merchant services.
While the PayFac model offers convenience, there can be challenges in terms of fees, as the aggregator typically charges for its services. In addition, merchants must ensure the PayFac complies with all security standards, such as PCI DSS, to safeguard customer payment data.
Our platform allows travel agents and operators to accept payments securely without the burden of setting up and maintaining individual merchant accounts. With Felloh, businesses can quickly onboard and scale, while ensuring compliance with security regulations, including PCI DSS.