Merchant of Record (MoR) refers to the organisation that facilitates payment processing for a business. This entity is tasked with managing transactions, ensuring adherence to local regulations, remitting applicable taxes, and overseeing chargebacks. For numerous travel companies, partnering with an MoR streamlines the intricate financial elements associated with customer payments, particularly when conducting operations in various regions.
In the travel industry, an MoR plays a crucial role by streamlining global payments. As a central payment processor, the MoR ensures compliance with local tax and regulatory requirements, reducing the administrative burden for travel agencies. This also helps mitigate risk by managing chargebacks and refunds, allowing travel companies to focus on delivering customer service rather than financial administration.
The challenge with using an MoR lies in giving up some control over the payment process. Companies must ensure that the MoR they work with has the proper infrastructure to handle international transactions, refunds, and disputes effectively.
Our platform allows businesses to offload the complexities of payment processing, from compliance to chargeback management. By working with Felloh, travel companies can ensure that their payment operations are fully compliant with local regulations while focusing on customer experience.
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Felloh provides PCI-compliant card processing, partnering with multiple merchant acquirers to offer competitive rates for Visa and Mastercard transactions. You can also choose to accept Amex cards. With real-time transaction data, you’ll see completed transactions instantly in your dashboard.
