About bulk settlement breakdowns

When you create a payment in Felloh—whether via a payment link, website, customer portal, or over the phone—it is associated with a booking reference. Once the customer completes the transaction, Felloh continues tracking the payment as it moves from the issuing bank to the acquirer, and finally into your bank account. When the bulk amount (e.g. £5000) lands, Felloh automatically breaks it down into individual transactions. Additionally, Felloh provides visibility on any adjustments (e.g. refunds or chargebacks) so you can easily see why the bulk amount may vary (e.g. £4750 due to a £250 refund).