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Fraud Shield

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Advanced, configurable fraud protection built for travel payments

Fraud in travel is fundamentally different. High-value bookings, delayed fulfilment, cross-border customers, and agent-assisted payments create risk patterns that generic fraud tools struggle to handle. Fraud Shield is felloh’s native fraud protection layer, designed specifically for the realities of travel payments. It gives travel businesses precise, configurable control over how fraud is detected and managed, so you can protect revenue without sacrificing conversion, customer experience, or operational flow.

Why travel businesses choose Fraud Shield

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    Built specifically for travel, not retrofitted:

    Travel payments do not behave like retail or digital goods. Fraud Shield is designed around real travel use cases, including high ticket values, future travel dates, MOTO and agent-assisted bookings, and legitimate cross-border behaviour that generic systems often misclassify as risk.

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    Flexible protection that adapts to your business:

    Every travel business has a different risk profile. Fraud Shield allows you to tailor fraud protection based on how you operate, where you sell, and your tolerance for friction, rather than forcing one-size-fits-all rules that block good customers along with bad ones.

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    Control and transparency, not black-box decisions:

    Fraud Shield gives you visibility and control over why transactions are flagged or blocked. Rules can be enabled, adjusted, or refined over time, helping you actively manage risk instead of reacting to unexplained declines, chargebacks, or acquirer feedback.

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    Save hours each week

    No more manual matching of mysterious bulk settlements to individual bookings

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    Complete payment visibility

    Track the entire payment journey from initiation to settlement in your bank account  in real-time

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    Eliminate mistakes

    Automatic matching means no more spreadsheet mistakes or misallocated payments

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Fraud prevention in travel is no longer just about blocking transactions, it is about risk governance. Modern travel businesses need controls that can flex with changing markets, booking models, and customer behaviour.

Adam Clark

CTO

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