Customer payment portal

Give customers a simple, self-service way to pay for their trips.

The customer payment portal is a ready-to-use platform where your clients can make payments at their convenience. They simply log in using their booking reference and email address to check balances and securely pay - no more waiting for your team to process payments manually or send a payment link. Set up in minutes, customise it with your branding, no technical integration required, and start offering online payments instantly.

Why travel businesses love it:

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    Reduce payment admin

    Let customers manage their own payments without taking up your team's time

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    Improve payment collection

    Make it easy for customers to pay balances when it suits them, improving cash flow

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    Customise with your brand

    Match your company's look and feel so customers have a consistent experience

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    Save hours each week

    No more manual matching of mysterious bulk settlements to individual bookings

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    Complete payment visibility

    Track the entire payment journey from initiation to settlement in your bank account  in real-time

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    Eliminate mistakes

    Automatic matching means no more spreadsheet mistakes or misallocated payments

Adam Clarkquote-white-left

“If you're unsure whether online payments will work for your business, this is a quick way to offer online payments with zero integration effort. You can host the portal within minutes of setting up your Felloh account and this will give you an online payment option straight away.”

Caroline Rennie

CPO

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