We partner with leading travel insurers to offer a Package Travel Regulation (PTR) compliant protection policy. This protection covers non-flight packages and automates returns to the insurer based on real-time booking data, ensuring you only pay for the protection your business needs.
Felloh’s insurance partners provide policies that comply with PTR and are accepted by regulatory bodies like the CAA and ABTA. The insurance is applied to non-flight packages, as any ATOL-protected payments are already covered by the ATOL Protection Contribution (APC) Levy. The smart protection product works in real time, using booking-level data to automatically adjust your coverage needs. Additionally, our protection partners cover your merchant acquirer risk, potentially improving your processing terms with acquirers.
Overprotecting travel payments can lead to unnecessary costs. Felloh’s smart protection ensures you don’t pay twice to protect ATOL bookings, saving you money
The protection is based on real-time booking data, helping build trust between your business and insurers, ensuring that your business is accurately protected
Coverage of merchant acquirer risk can lead to improved processing terms with your acquirer, strengthening your overall operations and financial management
The consultations on ATOL and package travel regulations have been ongoing for years and without clear direction on what changes will come, travel businesses have a weight of uncertainty on how this might impact their business. At the ABTA's Travel Law Seminar, Paula Macfarlane, Senior Solicitor at ABTA shared that the CAA are showing a preference towards segregation of funds or evidence of appropriate use of the client funds. This segregation could take many forms and may be rewarded through the variable APC depending on the level of protection.
Caroline Rennie
CPO