How to make your travel business flow seamlessly

Most travel businesses use a mix of software - booking platforms, accounting tools, CRMs, emails, spreadsheets. But too often, those tools don’t talk to each other.

That’s where this new update comes in. Felloh now connects with Zapier, a platform that makes it simple to automate tasks between thousands of apps - no coding required, and no big implementation project.

Combined with Felloh’s travel-specific data, this becomes a powerful way to connect your systems, reduce manual work, and make everyday processes more efficient.

So what is Zapier?

Zapier is a platform that acts like a digital connector. It allows you to pass information between the tools you already use, based on simple triggers.

For example, you could say:

• When a payment is completed in Felloh, mark the matching invoice as paid in Xero
• Send a confirmation email from Gmail when a customer pays their deposit
• Update a Google Sheet with all completed transactions

It works with over 6,000 apps - from Salesforce and Dynamics to Outlook and Mailchimp. And for most travel businesses, it’s a very low-cost way to start automating key processes without needing to change platforms or build custom integrations.

Why does this matter for travel businesses?

Felloh already connects into many of the leading booking platforms - including Moonstride, eTrip, Spark Travel, Travelgenix, and others.

That means we can match payments directly to booking references and pull in extra context like gross booking value, balance remaining, or surcharge amounts - things that wouldn’t otherwise be available to Zapier.

This added layer of travel-specific data is what makes the connection so useful. It turns your payments from a standalone tool into a bridge between the systems you already use.

Here are a few practical examples:

How travel businesses are already using it

1. Clearer finance workflows
Automatically pass payment settlement data into Xero, QuickBooks or Sage and match payments to the right invoices. Reduce reconciliation errors and save your team hours of time.

2. Smarter confirmations
Trigger branded emails from Outlook, Gmail or Mailchimp the moment a customer pays. Include personalised booking details without any manual effort.

3. Up-to-date customer records
Update your CRM - whether that’s Salesforce, Dynamics, HubSpot or something else - when a payment is made. Keep your sales and service teams aligned.

4. Operational confidence
Post updates to Slack, Teams or spreadsheets when funds are received. Your ops team will know instantly when they can confirm suppliers or move forward with bookings.

5. Full visibility
Track payment status, transaction fees and surcharges on a per-booking basis. It’s easier for managers and teams to see what’s happening and why.

Easy to get started

If your booking system is already integrated with Felloh, switching to us is simple - and unlocks all the features above.

If you're currently using Worldpay, Barclays or Paysafe, your booking data and payment data are likely sitting in silos. We work directly with several leading platforms in travel and unlike other payments systems, we make it easy to track the data from booking to bank.

By switching to Felloh, you can finally join your internal systems up and begin building out the kinds of flows and automations that will save your team hours every week.

Let’s take a look at your setup

If you’re not sure what’s possible, or even where to start, we’d love to help.

Book a short session with me to review your current processes and see where you could improve efficiency, reduce manual work, and get more value out of your existing systems.

👉 Book time with Caroline

There’s no obligation - just a chance to explore what better-connected payments could look like for your business.