The latest news, thoughts and insights from our experts in travel payments
Insights
The Surcharge Myth: How smart surcharging recovers your lost thousands
Many travel businesses believe card surcharges are banned altogether, but that’s a (costly) myth. While consumer card surcharges are prohibited, corporate and international cards are fair game. Learn how Felloh’s smart surcharging helps you recover processing costs compliantly and protect your margins.
We love sharing our travel expertise, so we're always creating new resources to help travel businesses succeed.
Free guide
Everything travel businesses need to know about chargebacks
Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.
Everything travel businesses need to know about chargebacks
Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.
Everything travel businesses need to know about chargebacks
Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.
We love sharing our travel expertise, so we're always creating new resources to help travel businesses succeed.
Free guide
Everything travel businesses need to know about chargebacks
Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.
Free guide
Everything travel businesses need to know about chargebacks
Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.
Free guide
Everything travel businesses need to know about chargebacks
Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.
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Insights
Will Bicknell
We have just updated our website and have paid attention to keeping our carbon footprint low, here are some ways you can do the same.
New low carbon website
What to do next?
1
Automate your manual tasks with AI-powered Software as a Service
You don’t need in-house AI tools to do this, most software providers will be doing the heavy lifting for you
2
Step up your SEO and AI Optimisation (AIO) strategy
Make sure your experiences are easily discoverable in consumer-generated itineraries. If you’ve invested in search engine optimisation (SEO) in the past, a lot of that work will be paying off now, but if not, it’s never too late to tag your images, set meta descriptions and make sure your most important content is machine readable.
3
Experiment cautiously with customer facing AI tools
If you’re not yet using any AI in your business, now is not the time to rip out your search function on your website and replace it with an AI chat bot! As an end consumer you probably know how frustrating it can be to deal with a poorly trained bot. Instead, find a problem you have which is worth solving but not business critical to start learning in a low-risk environment.
Here are a some of the ways we have managed to build our new website that is cleaner than most!
Measure
We use Website Carbonto measure how we are doing, they also provide a widget you can add to all of your pages, see our footer.
Use green hosting
Although it looks like our website uses 'bog standard energy' we use Webflow which I highly recommend. In turn, they use Fastly & AWS for their hosting.
AWS has committed to 100% renewable energy by 2025 and already the electricity consumed in most of the US data centres where our site is (probably) hosted is attributable to 100% renewable energy.
I am still looking for documentation on Fastly.com energy use....
Compress images
I use Squoosh to compress images, for example I compressed the image above by 50%:
Use fewer photos and videos, illustrations tend to be smaller file sizes
Use fewer fonts & weights, so there is less to load on each page. You could go further by using only standard fonts already on on all devices but I think it is worth the marginal increase in data to fit our brand.
Use darker backgrounds where possible, lighter backgrounds use more energy