Blog

The latest news, thoughts and insights from our experts in travel payments

Insights

The Surcharge Myth: How smart surcharging recovers your lost thousands

Many travel businesses believe card surcharges are banned altogether, but that’s a (costly) myth. While consumer card surcharges are prohibited, corporate and international cards are fair game. Learn how Felloh’s smart surcharging helps you recover processing costs compliantly and protect your margins.

Caroline Rennie

The Surcharge Myth: How smart surcharging recovers your lost thousands

Author Name

CEO / Company

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse tincidunt sagittis eros.

Author Name

CEO / Company

Lorem Ipsum is simply dummy text of the printing and typesetting industry.

Profile name

CEO / Creative IT

Lorem Ipsum is simply dummy text of the printing and typesetting industry.

Profile name

CEO / Creative IT

Reconciliation: What it is and why your Travel Business needs it

Author Name

CEO / Company

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse tincidunt sagittis eros.

Author Name

CEO / Company

Lorem Ipsum is simply dummy text of the printing and typesetting industry.

Profile name

CEO / Creative IT

Lorem Ipsum is simply dummy text of the printing and typesetting industry.

Profile name

CEO / Creative IT

Celebrating Another Year as an AITO Business Partner

Author Name

CEO / Company

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse tincidunt sagittis eros.

Author Name

CEO / Company

Lorem Ipsum is simply dummy text of the printing and typesetting industry.

Profile name

CEO / Creative IT

Lorem Ipsum is simply dummy text of the printing and typesetting industry.

Profile name

CEO / Creative IT

Barclays ePDQ Service is Retiring: A 4-Step Guide for Travel Merchants

Author Name

CEO / Company

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse tincidunt sagittis eros.

Author Name

CEO / Company

Lorem Ipsum is simply dummy text of the printing and typesetting industry.

Profile name

CEO / Creative IT

Lorem Ipsum is simply dummy text of the printing and typesetting industry.

Profile name

CEO / Creative IT

Categories

Insights

Reconciliation: What it is and why your Travel Business needs it

Updates

Celebrating Another Year as an AITO Business Partner

News

Barclays ePDQ Service is Retiring: A 4-Step Guide for Travel Merchants

Stories

Case Study: How Adventurous Ewe automated 100+ Payment Links – without leaving their spreadsheet

Stories

Case Study: How Adventurous Ewe automated 100+ Payment Links – without leaving their spreadsheet

Insights

How to make your travel business flow seamlessly

Insights

Zapier + Felloh: Reconciling Acquirer Settlements in Xero (and Beyond) Made Easy

Updates

Navigating change: What we learned from ABTA finance conference day 2

Insights

Reconciliation: What it is and why your Travel Business needs it

Updates

Celebrating Another Year as an AITO Business Partner

News

Barclays ePDQ Service is Retiring: A 4-Step Guide for Travel Merchants

Stories

Case Study: How Adventurous Ewe automated 100+ Payment Links – without leaving their spreadsheet

Insights

How to make your travel business flow seamlessly

Insights

Zapier + Felloh: Reconciling Acquirer Settlements in Xero (and Beyond) Made Easy

Updates

Navigating change: What we learned from ABTA finance conference day 2

Insights

Will AI be an optimiser or disruptor for travel businesses? What it actually means for you.

NEWS & RESOURCES

Get free resources

We love sharing our travel expertise, so we're always creating new resources to help travel businesses succeed.

card-other

Free guide

Everything travel businesses need to know about chargebacks

Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.

See how its works

viloet-up
card-other

Free guide

Everything travel businesses need to know about chargebacks

Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.

See how its works

viloet-up
card-other

Free guide

Everything travel businesses need to know about chargebacks

Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.

See how its works

viloet-up
left-pink
right-pink

Get free resources

We love sharing our travel expertise, so we're always creating new resources to help travel businesses succeed.

Free guide

Everything travel businesses need to know about chargebacks

Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.

arrow-purple

Free guide

Everything travel businesses need to know about chargebacks

Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.

arrow-purple

Free guide

Everything travel businesses need to know about chargebacks

Running a travel business is challenging enough without having to deal with chargebacks eating into your profits and taking up valuable time. This FREE practical guide covers 5 proven strategies on how to avoid them.

arrow-purple
arrow-left
arrow-right
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Insights

Will Bicknell

We have just updated our website and have paid attention to keeping our carbon footprint low, here are some ways you can do the same.

New low carbon website

What to do next?

  • 1

    Automate your manual tasks with AI-powered Software as a Service

    You don’t need in-house AI tools to do this, most software providers will be doing the heavy lifting for you

  • 2

    Step up your SEO and AI Optimisation (AIO) strategy

    Make sure your experiences are easily discoverable in consumer-generated itineraries. If you’ve invested in search engine optimisation (SEO) in the past, a lot of that work will be paying off now, but if not, it’s never too late to tag your images, set meta descriptions and make sure your most important content is machine readable.

  • 3

    Experiment cautiously with customer facing AI tools

    If you’re not yet using any AI in your business, now is not the time to rip out your search function on your website and replace it with an AI chat bot! As an end consumer you probably know how frustrating it can be to deal with a poorly trained bot. Instead, find a problem you have which is worth solving but not business critical to start learning in a low-risk environment.

New low carbon website

New low carbon website

Insights

Will Bicknell

Here are a some of the ways we have managed to build our new website that is cleaner than most!

Measure

We use Website Carbon to measure how we are doing, they also provide a widget you can add to all of your pages, see our footer.

Use green hosting

Although it looks like our website uses 'bog standard energy' we use Webflow which I highly recommend. In turn, they use Fastly & AWS for their hosting.

AWS has committed to 100% renewable energy by 2025 and already the electricity consumed in most of the US data centres where our site is (probably) hosted is attributable to 100% renewable energy.

I am still looking for documentation on Fastly.com energy use....

Compress images

I use Squoosh  to compress images, for example I compressed the image above by 50%:

  • Use fewer photos and videos, illustrations tend to be smaller file sizes

  • Use fewer fonts & weights, so there is less to load on each page. You could go further by using only standard fonts already on on all devices but I think it is worth the marginal increase in data to fit our brand.

  • Use darker backgrounds where possible, lighter backgrounds use more energy

I hope these are helpful :)

Travel pros also love...

Share via Email Share on Twitter
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.