Take payments without losing the booking trail
Card, open banking, payment links, embedded checkout and payment plans, all connected to the booking, traveller and protected funds behind every transaction.
The challenge.
Travel businesses take customer payments across many rails, channels, customers, agents and suppliers — and finance is usually left to join the picture back together later, against a clock and a regulator.
Many rails, one booking
Card, open banking, MOTO and links each settle differently. Joining them back to the booking is finance's problem.
Compliance rides on the payment
ATOL APC, trust account movements and audit trails all depend on the underlying payment evidence staying intact.
Disputes ask the same question
Chargebacks, refund queries and trustee reviews all need the booking-level trail to defend or explain.
How felloh handles a payment, end to end.
From the moment the customer pays through to the moment a trustee reads the APC line, felloh keeps the same booking-level trail running.
Authorisation
3DS, fraud signals and liability shift, evidenced per booking.
See payment optimisationSettlement
Acquirer files and bank arrivals matched back to the bookings they cover.
See reconciliationReporting
APC, trustee and audit evidence built from the same booking-level data.
See protected fundsMix and match what you need.
Each capability sits on the same booking-level ledger, so you can start with one and add the rest as you need them.
Payment Links
Send a secure payment request that arrives with the booking, traveller and reference attached. Use for deposits, balances and ad-hoc collection.
See payment linksEmbedded Checkout
Drop the felloh payment journey directly into your booking flow. The customer stays in your brand; the booking-level evidence comes back to you.
See embedded checkoutPayment Plans
Schedule deposits, balances and instalments against the travel timeline. Cards, open banking or BACS, all reconciled to the booking.
See payment plansAutomatic Surcharging
Detect eligible card brands and recover the cost — with the surcharge decision and evidence attached to the booking.
See automatic surchargingFinancial Protection Data
ATOL APC, trust-account and trustee reporting evidence built from the same booking ledger as the underlying payments.
See protected fundsFraud Shield
Travel-aware fraud rules across 3DS, card, customer, device, location and velocity — each decision attached to the booking.
See Fraud ShieldCustomer Payment Portal
A branded, self-service portal where customers pay balances, approve scheduled payments and see history.
See the customer payment portalRefund Authorisation
Role-gated authorisation that sits between a refund request and the actual refund — with audit trail attached to the booking.
See refund authorisationPayment Optimisation
Routing, chargeback defence and decline recovery, all tied back to the booking record.
See payment optimisationHow felloh helps.
Booking-level payment processing removes work from the finance team's week and adds evidence to the dispute, audit and renewal conversations.
Faster reconciliation
Acquirer, open-banking and bank movements matched to bookings as they arrive — no weekly rebuild.
Defensible reporting
APC, trustee and audit evidence drawn from the same booking ledger.
Stronger dispute defence
Authentication and booking evidence already attached when a chargeback or query arrives.
Built around the way your travel businesses works.
The booking-level payment picture changes shape with the kind of travel business you run. Start with the cut closest to yours.
Tour operators
Departures, deposits, balances and supplier obligations connected per trip.
For tour operatorsTravel agencies
Multi-channel collection and booking-level follow-up across customers and suppliers.
For travel agenciesTMCs and corporate travel
Lodge cards, virtual cards, central billing and per-client reconciliation for corporate travel programmes.
See corporate travel paymentsAirline ticket sellers
BSP reconciliation, ADM/ACM handling and refund chains for agencies selling airline tickets.
See airline payment solutionsHomeworker networks
B2B payments for agencies operating under head-office licences and consortia.
For homeworker networksDMCs and wholesalers
Inbound payments, agent settlements and supplier obligations evidenced per booking.
For DMCsBuilt for ATOL, ABTA and trust-protected businesses.
Most UK travel businesses operate under a regulatory protection scheme. felloh carries that protection evidence with every transaction, so APC, trust-account and trustee reporting share the same booking-level trail. For the full picture of how payments, protected funds and reporting connect, see our travel payment solutions overview.
ATOL holders
APC, trust-account and franchise-member reporting connected to the booking-level money trail.
Trust account holders
CAA-approved trust reconciliation matched to booking and travel events.
ATOL franchise members
Member-level booking evidence ready for head-office reporting cycles.
Payment thinking from the felloh team.
See how this works around your bookings.
Bring one payment, reporting or cash-position problem. We will show how felloh connects the booking-level money trail behind it.
Book a walkthrough