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How-tos for every workflow
Practical guides for the finance work behind every booking.
Knowledge Base library
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FocusBooking-level
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Payments
Airline payment solutions
A practical guide to airline payment solutions — what makes airline payment distinct, the IATA BSP and direct-distribution picture, ancillary and unbundled revenue handling, refund mechanics during irregular operations, chargeback patterns specific to airlines, and the multi-currency picture.ReadPaymentsB2B payments for travel agencies
A practical guide to B2B payments for travel agencies — what makes agent-to-supplier and consortium flows different from consumer card payments, how commission and override structures fit the booking, FX and cross-border handling, and reconciliation across the B2B chain.ReadRefundsChargebacks in travel
A practical guide to chargebacks in travel — why travel chargebacks are distinctive, the reason-code picture, prevention disciplines, authentication and liability shift, representment evidence, the real cost picture, and how chargeback handling fits a booking-level ledger.ReadRefundsCard-not-present fraud prevention in travel
A practical guide to card-not-present (CNP) fraud prevention in travel — why CNP fraud is heavier in travel, authentication as the primary defence, velocity and behavioural signals, BIN screening and AVS, the fraud-conversion tradeoff, and travel-specific patterns to watch.ReadPaymentsMOTO payments in travel
When to use MOTO (mail order, telephone order) payments in travel, how to take them securely, the liability and fraud picture without 3DS, and how to move ageing MOTO volume onto modern rails.ReadReconciliationMulti-acquirer setups for travel businesses
A practical guide to multi-acquirer setups in travel — when adding a second acquirer makes sense, how to route transactions intelligently, how reserve and underwriting differ across acquirers, how reconciliation works across MIDs, and the operational picture inside a booking-level ledger.ReadOpen bankingOpen banking for travel businesses
A practical guide to open banking in travel — A2A payments, payment initiation (PIS), the economics versus cards, reconciliation differences, and when open-banking flows fit a travel booking.ReadPaymentsPayments for travel agencies
A practical guide covering how to secure, automate and scale embedded payments, real-time payments, BACS, payment scheduling and reconciliation in a travel agency.ReadRefundsRefund management for travel businesses
A practical guide to refund management in travel — why travel refunds are harder than other industries, customer-side discipline, supplier-side recovery, the regulatory floor under PTR/ATOL/EU261, refunds as chargeback prevention and the audit trail behind each decision.ReadPaymentsSecure travel payments
A practical guide to secure travel payments — what "secure" actually means for a travel business, the authentication and SCA picture, PCI DSS scope reduction through tokenisation, fraud prevention disciplines, customer trust signals, data protection, and the regulatory floor under PSD2 and GDPR.ReadPaymentsSoft declines in travel
A practical guide to soft declines in travel — what they are, why travel sees more of them, how to retry by reason code, how to reduce them at the front door, and how soft-decline recovery fits a scheduled-payment book.ReadSee how this works around your bookings.
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