Fraud detection refers to the systems and technologies used to identify and prevent unauthorised or fraudulent transactions in the payment process.
Fraud detection is essential in the travel industry, where online bookings and high-value transactions are common. Advanced fraud detection tools use machine learning, behavioural analysis, and risk scoring to flag suspicious transactions in real-time. This helps travel companies reduce chargebacks and financial losses caused by fraudulent activities.
Fraud detection systems must strike a balance between security and customer experience. Overly aggressive fraud detection may result in false positives, leading to legitimate transactions being blocked, which can frustrate customers and lead to lost business.
Felloh significantly enhances fraud detection and prevention in the travel sector. By overseeing client funds through trust accounts, Felloh provides an additional layer of financial security, ensuring that transactions undergo thorough scrutiny. With a commitment to secure financial management, Felloh is capable of incorporating sophisticated fraud detection technologies, including AI and risk assessment, to identify and flag potentially fraudulent transactions in real-time.Moreover,
Felloh’s platform enables travel companies to achieve an optimal balance between robust fraud prevention and a seamless customer experience. By minimising the occurrence of false positives, Felloh assists travel businesses in reducing chargebacks and averting financial losses, all while preserving the convenience and satisfaction of genuine customers.