Airline payment solution
A payment setup designed for the specific demands of airline ticket sales and ancillary revenue.
An airline payment solution describes the combination of acquiring, fraud, alternative payment methods and reconciliation needed to sell airline tickets and ancillaries at scale. It typically supports multiple currencies, IATA BSP settlement, agency and direct channels, high-value bookings, complex refunds and the ARC, BSP and other industry reporting standards. It also handles the spike-and-trough volume profile of airline sales, where promotional fares can create huge same-day volumes.
felloh handles airline payments for travel businesses.
Card, open banking, refunds and BSP reconciliation for agencies and operators selling airline tickets — with booking-level evidence kept against every ticket and ancillary.
What it means for travel businesses.
Airline ticketing is one of the most demanding payment environments in travel — high values, narrow margins, strict scheme rules, layered agency and direct channels, and refund flows that touch BSP, ARC, NDC and the airline’s own finance systems. Chargebacks are operationally costly because the underlying ticket may have been issued, used in part, or already settled with the airline.
The volume profile is what really separates airline payments from the rest of travel. A promotional fare drop can produce more transactions in a morning than a tour operator processes in a month, and the same morning will produce a wave of soft declines, abandoned bookings, duplicate authorisations and refunds against fares already settled to the airline. The infrastructure has to absorb that without anything dropping into a manual queue.
Doing airline payments well means the BSP file, the GDS booking, the bank statement and the airline’s general ledger all close to the same number without manual intervention. Doing them badly means a finance team that closes a fortnight behind, an ARC reconciliation that lives in a spreadsheet and refund queues that lap the cycle they were meant to clear.
How felloh handles it.
felloh keeps each ticket, ancillary and refund attached to the booking and settlement record so airline finance teams can drill from a reporting number back to the underlying payment trail. Bulk settlements unpack into per-booking fees and refunds, so reconciliation is not a manual spreadsheet exercise at month end.
The dashboard’s Bookings view holds the ticket, ancillary, deposit and balance as a single record; Transactions and Refunds surface every state change against it. For airlines and ticketing operators, the Merchant Acquirer batch view unpacks settlement files into the bookings and ancillaries inside, and Decline Analysis flags the issuer-side patterns that drive abandoned bookings during fare-drop windows.
When a finance team needs to reconcile against BSP, ARC or the airline’s own ledger, the booking-level record gives them the same answer the airline gets — without manual extraction. The result is a finance close that lands on time and an ancillary picture that does not get lost between the fare and the bag.
Related terms.
Travel payment gateway
A payment gateway specifically built for the shapes of travel commerce.Read termGlossary termPayment processor
A provider that moves payment data between the merchant, acquirer, scheme and issuer.Read termGlossary termCross-border fees
Fees applied when the cardholder country differs from the merchant country.Read termGlossary termMulti-currency pricing
Presenting and capturing prices in multiple currencies rather than a single base currency.Read termGlossary termSettlement
The movement of processed payment funds into the merchant account or bank account.Read termSee how this works around your bookings.
Bring one payment, reporting or cash-position problem. We will show how felloh connects the booking-level money trail behind it.
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