Deferred payment_

Deferred payment is the rule rather than the exception in travel — deposits at booking, balances at six weeks out, schedules of supplier payments, agency commission terms. Every one of those deferred amounts needs to be reliably collected without manual chasing or risk of expired cards on the due date.

For travel businesses, deferred payments are a structural part of the cash-flow profile. A holiday booked in January with the balance due in May means five months of operational risk on every single booking — and across thousands of bookings the cumulative recovery exposure is significant. The mechanics of how those payments are collected are not nice-to-haves.

The travel businesses that handle deferred payments well have schedules, tokens, retries and escalation paths automated against the booking, so the customer experiences a seamless balance moment and finance does not need to chase. The businesses that handle them badly enter every supplier deadline knowing they will need to chase, and reliably lose a percentage of bookings to expired cards along the way.

felloh keeps deposit, balance and instalment state attached to the booking so deferred payments collect on the day they should, with the right authentication evidence, and exceptions surface as actionable work.

The Scheduled Payments view in the dashboard surfaces every deferred capture against the booking it belongs to, with the captured amount, next date and tokenised payment method visible inline. Where a balance fails or a card expires, the exception lands as actionable work in the Refunds and Transactions queue rather than going silent.

For tour operators with hundreds of bookings whose balances fall due in the same week, the queue runs itself. Captures happen on schedule, retries handle the soft failures, and finance only sees the exceptions worth their time.